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Troubleshooting
If you encounter a problem you cannot solve, contact an authorized service centre for assistance.
Problems Solutions
Your Mio does not turn on when using
battery power.
The remaining battery power may be too low to operate your Mio.
Charge the battery using the in-car charger, home charger (may be
sold separately) or USB cable (may be sold separately), then try again.
Screen responds slowly. The remaining battery power may be too low to operate your Mio. If
the problem still persists, reset your Mio.
Screen freezes. Reset your Mio.
Screen is hard to read. Increase the screen brightness.
Cannot establish a connection with a
computer.
Ensure that your Mio and your computer are both turned on before
trying to establish a connection.
Make sure that the cable is securely plugged into the USB port on your
computer and on your Mio. Connect the USB cable (may be sold
separately) directly to your computer, not a USB hub.
Reset your Mio before connecting the USB cable (may be sold
separately). Always disconnect your Mio before you restart your
computer.
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