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For more information
Online support
For 24/7 help and support with Mio products, visit our Technical
Support website at: https://support.mio.com/contacts
Caring for your Mio
Taking good care of your Mio will ensure trouble-free operation
and reduce the risk of damage to your Mio:
Keep your Mio away from excessive moisture and extreme
temperatures.
Avoid exposing your Mio to direct sunlight or strong
ultraviolet light for extended periods of time.
Do not place anything on top of your Mio or drop objects on
your Mio.
Do not drop your Mio or subject it to severe shock.
Do not subject your Mio to sudden and severe temperature
changes. This could cause moisture condensation inside the
unit, which could damage your Mio. In the event of moisture
condensation, allow your Mio to dry out completely before
use.
The screen surface can easily be scratched. Avoid touching
it with sharp objects. Non-adhesive generic screen protectors
designed specifically for use on portable devices with LCD
panels may be used to help protect the screen from minor
scratches.
Never clean your Mio when it is turned on. Use a soft, lint-
free cloth to wipe the screen and the exterior of your Mio.
Do not use paper towels to clean the screen.
Never attempt to disassemble, repair or make any
modifications to your Mio. Disassembly, modification or any
attempt at repair could cause damage to your Mio and even
bodily injury or property damage and will void any warranty.
Do not store or carry flammable liquids, gases or explosive
materials in the same compartment as your Mio, its parts or
accessories.
Do not expose your Mio to extreme heat or direct sunlight for
prolonged periods. Overheating may damage your Mio.
Resetting the device
Occasionally, you may need to perform a hardware reset when
your Mio stops responding; or appears to be “frozen” or “locked-
up.” Insert a small rod, such as a straightened paperclip, into the
reset button of your device.
Troubleshooting
Problem Solution
Your Mio does not turn
on when using battery
power.
The remaining battery power may be too low to
run your Mio. Charge the battery.
Screen responds
slowly.
Make sure that your Mio is not running out of
battery power. If the problem still persists, restart
your Mio.
Screen freezes. Restart your Mio.
22


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