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For more information
Online support
For 24/7 help and support with Mio products, visit our Technical Support
website at: www.mio.com
Caring for your Mio
Taking good care of your Mio will ensure trouble-free operation and reduce the
risk of damage to your Mio:
• Keep your Mio away from excessive moisture and extreme temperatures.
• Avoid exposing your Mio to direct sunlight or strong ultraviolet light for
extended periods of time.
• Do not place anything on top of your Mio or drop objects on your Mio.
• Do not drop your Mio or subject it to severe shock.
• Do not subject your Mio to sudden and severe temperature changes. This
could cause moisture condensation inside the unit, which could damage
your Mio. In the event of moisture condensation, allow your Mio to dry out
completely before use.
• The screen surface can easily be scratched. Avoid touching it with sharp
objects. Non-adhesive generic screen protectors designed specifically for
use on portable devices with LCD panels may be used to help protect the
screen from minor scratches.
• Never clean your Mio when it is turned on. Use a soft, lint-free cloth to wipe
the screen and the exterior of your Mio.
• Do not use paper towels to clean the screen.
• Never attempt to disassemble, repair or make any modifications to your
Mio. Disassembly, modification or any attempt at repair could cause
damage to your Mio and even bodily injury or property damage and will void
any warranty.
• Do not store or carry flammable liquids, gases or explosive materials in the
same compartment as your Mio, its parts or accessories.
• Do not expose your Mio to extreme heat or direct sunlight for prolonged
periods. Overheating may damage your Mio.
Resetting the device
Occasionally, you may need to perform a hardware reset when your Mio stops
responding; or appears to be “frozen” or “locked-up.” Insert a small rod, such as
a straightened paperclip, into the reset button of your device.
Troubleshooting
Problem Solution
Your Mio does not turn on
when using battery power.
The remaining battery power may be too low to run your
Mio. Charge the battery.
Screen responds slowly. Make sure that your Mio is not running out of battery
power. If the problem still persists, restart your Mio.
Screen freezes. Restart your Mio.
Screen is hard to read. Make sure that the backlight of the display is set to a high-
enough brightness.
Cannot establish a
connection with a
computer.
Make sure that your Mio and your computer are both
turned on before trying to establish a connection.
Make sure that the cable is securely plugged into the USB
port on your computer and on your Mio. Connect the USB
cable directly to your computer — do not run the cable
through a USB hub.
Restart your Mio before connecting the cable. Always
disconnect your device before you restart your computer.
Note: If you encounter a problem you cannot solve, contact an authorised service centre
for assistance.
What is GPS?
The Global Positioning System (GPS) is available at any time, free of charge,
and is accurate to within 5m (15ft). GPS navigation is made possible by a
network of satellites that orbit the Earth at around 20,200km (12,552mi). Each
satellite transmits a range of signals which are utilised by GPS receivers, such as
18


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