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Problem solving guide
52
Problem Cause and remedy
White residues which
look like powder deter-
gent are seen on dark
textiles after washing.
The detergent contained compounds (zeolites) to aid
water softening which are not soluble in water. These
have ended up on the laundry.
Try and brush off the residues with a soft brush once
the laundry is dry.
Wash dark textiles using a detergent which contains
no zeolites. Liquid detergents usually contain no
zeolites.
Use the Dark garments/Denim programme for dark
coloured laundry.
The door will not open
Problem Cause and remedy
The door cannot be
pulled open during a
programme.
The drum is locked during a programme.
Follow the description in “5. Starting a programme –
Adding or removing laundry.
After the programme is
cancelled, flashing bars
......... appear
in the time display.
For safety reasons the drum door cannot be opened if
the suds temperature is higher than 55°C.
Wait until the temperature in the drum has de-
creased and the bars have stopped flashing in the
display.
and  alternately ap-
pear in the time display.
The door lock has jammed.
Call the Service Department.
52


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