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Problem solving guide
65
Fault message at the end of a programme
Problem Cause and remedy
Check dosage Excessive foam has built up during washing.
With TwinDos, check the dosage amount set.
Reduce the amount set in 10% increments.
Use less detergent next time and follow the manu-
facturer's instructions on dosage given on the
packaging.
Hygiene info: run a
programme at min.
75 °C or the “Clean
machine” pro-
gramme
When washing, a wash programme using a temperat-
ure above 60°C has not been run for a long time.
Turn the programme selector toFurther pro-
grammes/.
Touch the sensor controls until Maintenance
appears in the display.
Touch the OKsensor control.
The following appears in the display: Clean machine
Touch the OKsensor control.
Run the Clean machine programme using Miele ma-
chine cleaner or a universal powder detergent.
This will clean the washing machine and prevent a
build-up of bacteria and odours.
Align the washing
machine
The Pre-ironingextra option which runs at the end of
the programme could not be carried out properly.
Check whether the washing machine is aligned
correctly (see “Installation – Levelling the ma-
chine”).
Check whether the maximum drain height of 1m
has been exceeded.
If the fault message appears again, contact the Miele
Customer Service Department. The washing machine
can still be used, but without the Pre-ironing extra
option.
The messages will appear at the end of the programme and when the washing
machine is switched on and need to be confirmed with the OKsensor control.
65


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