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Problem solving guide
58
General problems with the washing machine
Problem Cause and remedy
Large amounts of deter-
gent residue remain in
the detergent dispens-
ing drawer.
The water pressure is too low.
Clean the water inlet filter.
Please note that the water pressure must be at
least 100 kPa (1 bar).
Powder detergent used in conjunction with water
softeners tends to become sticky.
Clean the detergent dispenser drawer and, in the
future, add washing powder to the dispensing
drawer first, and then add the water softener.
Fabric conditioner is not
completely dispensed
or too much water re-
mains in the com-
partment.
The siphon tube is not correctly positioned or is
clogged.
Clean the siphon, see “Cleaning and care - Clean-
ing the detergent dispenser drawer”.
At the end of the pro-
gramme there is still li-
quid in the capsule.
The small pipe in the detergent dispenser drawer onto
which the capsule is placed is blocked.
Clean the small pipe.
This is not a fault.
For technical reasons a small amount of water will re-
main in the capsule.
There is water next to
the capsule in the fabric
conditioner compart-
ment
The sensor was not activated or an empty cap-
sule was not removed at the end of the last wash pro-
gramme.
Activate the sensor when a capsule is next
used.
Remove and dispose of the empty capsule at the
end of each programme.
The small pipe in the detergent dispenser drawer onto
which the capsule is placed is blocked.
Clean the small pipe.
58


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