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Problem solving guide
51
General problems with the washing machine
Problem Cause and remedy
Fabric conditioner is not
completely dispensed or
too much water remains
in the compartment.
The siphon tube is not correctly positioned or is
clogged.
Clean the siphon, see “Cleaning and care - Cleaning
the detergent dispenser drawer.
At the end of the pro-
gramme there is still li-
quid in the capsule.
The small pipe in the detergent dispenser drawer
onto which the capsule is placed is blocked.
Clean the small pipe.
This is not a fault.
For technical reasons a small amount of water will re-
main in the capsule.
There is water next to
the capsule in the fabric
conditioner compart-
ment
The sensor control was not activated.
Make sure that you remember to activate the
sensor control the next time you insert a cap-
sule.
An empty capsule was not removed at the end of the
last wash programme.
Remove and dispose of the empty capsule at the
end of each programme.
There is a blockage in the small pipe in the detergent
drawer onto which the capsule is placed.
Clean the small pipe.
51


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