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Problem solving guide
57
The door will not open
Problem Cause and remedy
The door cannot be
pulled open during a
programme.
The drum is locked during a programme.
Follow the description in “5. Starting a programme –
Adding or removing laundry.
The door will not open
after the Freshen uppro-
gramme has finished.
The Freshen upprogramme has been started multiple
times in succession. Steam application has caused
the temperature inside the drum to rise above 55°C.
The door is locked to protect against scalding.
Wait a few minutes for the temperature inside the
drum to drop.
After the programme is
cancelled, flashing bars
......... appear
in the time display.
For safety reasons the drum door cannot be opened if
the suds temperature is higher than 55°C.
Wait until the temperature in the drum has de-
creased and the bars have stopped flashing in the
display.
and  alternately ap-
pear in the time display.
The door lock has jammed.
Call the Service Department.
57


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