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Operating instructions
for washing machines
To avoid the risk of accidents or damage to the machine, it is essen-
tial to read these instructions before it is installed and used for the
first time.
en-GB, IE M.-Nr. 12 029 600
Contents
2
Caring for the environment .............................................................................. 6
Warning and Safety instructions ..................................................................... 7
Operating the washing machine ...................................................................... 14
Control panel....................................................................................................... 14
Display................................................................................................................. 16
Examples on how to operate the machine.......................................................... 16
Before using for the first time .......................................................................... 17
Miele@home ........................................................................................................ 18
1. Set the language ............................................................................................. 19
2. Setting up Miele@home .................................................................................. 19
3. Remove the transit bars .................................................................................. 20
4. Commissioning TwinDos ................................................................................. 20
5. Starting the calibration programme................................................................. 23
Washing environmentally and economically .................................................. 24
Hygiene in the washing machine......................................................................... 24
1. Prepare the laundry....................................................................................... 25
2. Select a programme...................................................................................... 26
3. Load the washing machine........................................................................... 28
4. Select programme settings .......................................................................... 29
Selecting a temperature/spin speed ................................................................... 29
Selecting an extra option..................................................................................... 29
Level of soiling................................................................................................ 29
Delay start/SmartStart ................................................................................... 30
5. Add detergent ................................................................................................ 32
Detergent dispenser drawer ................................................................................ 34
CapDosing........................................................................................................... 36
6.Starting the programme ............................................................................... 38
Adding laundry during a programme sequence (AddLoad) ................................ 38
7.End of programme ........................................................................................ 39
Contents
3
Spinning.............................................................................................................. 40
Programme chart .............................................................................................. 42
Garment care label symbols............................................................................. 48
Extra options...................................................................................................... 49
Short.................................................................................................................... 49
Water + ................................................................................................................ 49
Extra options can be selected using the Extrassensor control .......................... 50
Pre-wash ........................................................................................................ 50
Soak ............................................................................................................... 50
Intensive ......................................................................................................... 50
Extra quiet ...................................................................................................... 50
Extra gentle .................................................................................................... 50
AllergoWash ................................................................................................... 50
The following extras can be selected in addition to the programmes................. 51
Programme sequence....................................................................................... 52
Changing the programme sequence .............................................................. 54
Changing a programme (safety lock) .................................................................. 54
Interrupting a programme.................................................................................... 54
Cancelling a programme ..................................................................................... 54
Detergent ........................................................................................................... 55
The correct detergent.......................................................................................... 55
Water softeners ................................................................................................... 55
Dispensing aids ................................................................................................... 55
Fabric conditioner and liquid starch.................................................................... 55
Recommended Miele detergents ........................................................................ 57
Recommended detergents in accordance with Directive (EU) Nr. 1015/2010.... 58
Cleaning and care ............................................................................................. 59
Cleaning the external casing and the control panel ............................................ 59
Cleaning the detergent dispenser drawer ........................................................... 59
TwinDos maintenance ......................................................................................... 61
Hygiene info(Cleaning the drum) ......................................................................... 62
Cleaning the water inlet filter............................................................................... 62
Contents
4
Problem solving guide ...................................................................................... 63
The programme does not start............................................................................ 63
Fault message after a programme has been interrupted. ................................... 64
Fault message at the end of a programme ......................................................... 65
Messages or faults with the TwinDos system ..................................................... 66
General problems with the washing machine ..................................................... 68
An unsatisfactory wash result ............................................................................. 70
The door will not open......................................................................................... 71
Opening the door in the event of a blocked drain outlet and/or power cut ........ 72
Service................................................................................................................ 74
Contact in the event of a fault ............................................................................. 74
Optional accessories........................................................................................... 74
EPREL database ................................................................................................. 74
Warranty .............................................................................................................. 74
Installation.......................................................................................................... 75
Front view ............................................................................................................ 75
Rear view............................................................................................................. 76
Installation surface .............................................................................................. 77
Transporting the washing machine to its installation site.................................... 77
Removing the transit bars ................................................................................... 78
Fitting the transit bars ......................................................................................... 80
Levelling the machine.......................................................................................... 81
Screwing out and adjusting the feet............................................................... 81
Installing under a continuous worktop ........................................................... 82
Washer-dryer stack ........................................................................................ 82
The water protection system............................................................................... 83
Connection to the water supply .......................................................................... 83
Water drainage .................................................................................................... 85
Electrical connection .......................................................................................... 86
Technical data.................................................................................................... 88
EU Conformity declaration .................................................................................. 89
UK Conformity declaration.................................................................................. 89
Consumption data............................................................................................. 90
Contents
5
Settings .............................................................................................................. 91
Accessing the Settings menu.............................................................................. 91
Selecting settings................................................................................................ 91
Changing a setting .............................................................................................. 91
Closing the settings menu................................................................................... 91
Language.......................................................................................................... 92
TwinDos............................................................................................................... 92
Degree of soiling.................................................................................................. 93
Buzzer volume..................................................................................................... 93
Keypad tone ........................................................................................................ 93
Welcome tone ..................................................................................................... 93
Consumption....................................................................................................... 93
Code.................................................................................................................... 94
Units .................................................................................................................... 94
Brightness ........................................................................................................... 94
Disp. switch-off stat. ........................................................................................... 95
Programme info................................................................................................... 95
Memory ............................................................................................................... 95
Long p-wash Cotton ........................................................................................... 95
Soak duration ...................................................................................................... 96
Gentle action ....................................................................................................... 96
Temp. reduction................................................................................................... 96
Water plus ........................................................................................................... 96
Water plus level ................................................................................................... 96
Maximum rinse level............................................................................................ 97
Suds cooling........................................................................................................ 97
Low water pressure ............................................................................................. 97
Anti-crease .......................................................................................................... 97
Miele@home ........................................................................................................ 98
Remote control.................................................................................................... 99
SmartGrid ............................................................................................................ 99
RemoteUpdate .................................................................................................... 100
Copyrights and licences for the communication module.................................... 101
Detergents and care products ......................................................................... 102
Detergent............................................................................................................. 102
Specialist detergents.................................................................................... 103
Fabric care.................................................................................................... 104
Additives....................................................................................................... 104
Machine care....................................................................................................... 104
Caring for the environment
6
Disposal of the packing mater-
ial
The packaging is designed to protect
the appliance from damage during
transportation. The packaging materials
used are selected from materials which
are environmentally friendly for disposal
and should be recycled.
Recycling the packaging reduces the
use of raw materials in the manufactur-
ing process and also reduces the
amount of waste in landfill sites.
Disposing of your old appli-
ance
Electrical and electronic appliances of-
ten contain valuable materials. They
also contain specific materials, com-
pounds and components, which were
essential for their correct function and
safety. These could be hazardous to hu-
man health and to the environment if
disposed of with your domestic waste
or if handled incorrectly. Please do not,
therefore, dispose of your old appliance
with your household waste.
Please dispose of it at your local com-
munity waste collection / recycling
centre for electrical and electronic ap-
pliances, or contact your dealer or
Miele for advice. You are also respons-
ible for deleting any personal data that
may be stored on the appliance being
disposed of. Please ensure that your
old appliance poses no risk to children
while being stored prior to disposal.
Warning and Safety instructions
7
This washing machine complies with all current local and national
safety requirements. However, inappropriate use can lead to per-
sonal injury and damage to property.
Read the operating instructions carefully before using the washing
machine. They contain important information on safety, installa-
tion, use and maintenance. This prevents both personal injury and
damage to the washing machine.
In accordance with standard IEC60335-1, Miele expressly and
strongly advises that you read and follow the instructions in the
chapter on installing the washing machine as well as the safety in-
structions and warnings.
Miele cannot be held liable for damage caused by non-compliance
with these instructions.
Keep these operating instructions in a safe place and pass them
on to any future owner.
Correct application
This washing machine is intended for use in domestic households
and similar working and residential environments.
The washing machine is not intended for outdoor use.
It must be used only as a domestic appliance to wash items which
are specified by the manufacturer as being washable on the wash
care label. Miele cannot be held liable for damage resulting from in-
correct or improper use or operation.
The washing machine can only be used by people with reduced
physical, sensory or mental capabilities, or lack of experience or
knowledge, if they are supervised whilst using it or have been shown
how to use it safely and recognise and understand the con-
sequences of incorrect operation.
Warning and Safety instructions
8
Safety with children
Children under 8 years of age must be kept away from the wash-
ing machine unless they are constantly supervised.
Children 8 years and older may only use the washing machine un-
supervised if they have been shown how to use it safely and recog-
nise and understand the consequences of incorrect operation.
Children must not be allowed to clean or maintain the washing
machine unsupervised.
Please supervise children in the vicinity of the washing machine
and do not let them play with it.
Technical safety
Please observe the instructions in “Installation” and “Technical
data”.
Before setting up the washing machine, check it for any externally
visible damage. Do not install or use a damaged machine.
Before connecting the washing machine, ensure that the connec-
tion data on the data plate (fuse rating, voltage and frequency) match
the mains electricity supply. If in any doubt, consult a qualified elec-
trician.
Warning and Safety instructions
9
Temporary or permanent operation on an autonomous power sup-
ply system or a power supply system that is not synchronised with
the mains power supply (e.g. island networks, back-up systems) is
possible. A prerequisite for operation is that the power supply sys-
tem complies with the specifications of EN50160 or an equivalent
standard.
The function and operation of the protective measures provided in
the domestic electrical installation and in this Miele product must
also be maintained in isolated operation or in operation that is not
synchronised with the mains power supply, or these measures must
be replaced by equivalent measures in the installation. As described,
for example, in the current version of BS OHSAS 18001–2 ISO
45001.
The electrical safety of this washing machine can only be guaran-
teed when correctly earthed.
It is essential that this standard safety requirement is met. If in any
doubt, please have the wiring system of the building tested by a
qualified electrician.
Miele cannot be held liable for the consequences of an inadequate
earthing system (e.g. electric shock).
Do not connect the washing machine to the mains electricity sup-
ply by a multi-socket adapter, extension lead or similar. These do not
guarantee the required safety of the machine (fire hazard due to the
risk of overheating).
Faulty components must only be replaced by genuine Miele ori-
ginal spare parts. Only when these parts are fitted can Miele guaran-
tee the safety standards of the machine.
The electrical socket must be easily accessible after installation so
that the machine can be disconnected from the electricity supply if
necessary.
Warning and Safety instructions
10
Unauthorised repairs could result in unforeseen dangers for the
user, for which the manufacturer cannot accept liability. Repairs
should only be undertaken by a Miele authorised service technician,
otherwise any subsequent damage will not be covered by the war-
ranty.
While the washing machine is under warranty, repairs should only
be undertaken by a Miele authorised service technician. Otherwise
the warranty will be invalidated.
If the electrical connection cable is faulty it must only be replaced
by a Miele authorised service technician to protect the user from
danger.
The machine must be isolated from the electricity supply when
cleaning and maintaining the machine and in the event of a fault.
The machine must only be connected to the on-site water supply
using a new hose kit. Old hose kits must not be re-used. Check the
condition of the hoses regularly so that you can replace them in
good time and avoid the risk of any water damage.
The water flow pressure must be at least 100kPa and should not
exceed 1000kPa.
In areas which may be subject to infestation by cockroaches or
other vermin, pay particular attention to keeping the machine and its
surroundings in a clean condition at all times. Any damage which
may be caused by cockroaches or other vermin will not be covered
by the warranty.
The machine must not be used in a non-stationary location (e.g.
on a ship).
Do not make any alterations to the machine, unless authorised to
do so by Miele.
Warning and Safety instructions
11
Correct use
Do not install the washing machine in a room where there is a risk
of frost. Frozen hoses may burst or split. The reliability of the elec-
tronic control unit may be impaired at temperatures below freezing
point.
Before using the machine for the first time, check that the transit
bars at the rear of the machine have been removed (see “Installation
- Removing the transit bars”). During spinning, a transit bar which is
still in place may result in damage to both the machine and adjacent
furniture or appliances.
Turn off the stopcock if the machine is to be left for any length of
time (e.g. holiday), especially if there is no floor drain (gully) in the im-
mediate vicinity.
Flooding danger.
If hooking the drain hose into a wash basin, check that the water can
drain off quickly enough to prevent the sink from overflowing. Make
sure the drain hose is secure, so that the force of the water flowing
out of the hose does not dislodge it.
Take care to ensure that foreign objects (e.g. nails, pins, coins, pa-
per clips) do not find their way into the machine with the laundry.
These may damage components of the machine (e.g. suds con-
tainer, drum), which in turn can result in damage to the laundry.
Take care when opening the drum door after using the steam
function. Danger of burning due to escaping steam and the high
temperature of the surface of the drum as well as the porthole glass.
Stand back away from the machine and wait until the steam has dis-
sipated.
Warning and Safety instructions
12
The maximum load for this washing machine is 9.0 kg (dry
weight). See the “Programme chart” for the maximum recommended
loads for individual programmes.
If the correct amount of detergent is dispensed, the machine
should not need to be descaled. If, however, you do wish to descale
it, only use a proprietary natural citric acid based descaling agent.
Miele recommends using Miele descaling agent which is available to
order online at www.miele.co.uk or from Miele. Strictly observe the
instructions on the packaging.
Textiles which have been pre-treated in solvent based cleaning
agents must be thoroughly rinsed in clean water before being
washed in the machine.
Do not use solvent based cleaning agents, e.g. those containing
benzine, in this machine, as this may result in damage to component
parts and create toxic fumes. Such agents also pose a fire and ex-
plosion hazard.
Do not use solvent based cleaning agents, e.g. those containing
benzine, to clean the surfaces of the machine. They can cause dam-
age to plastic surfaces.
Only use dyes specified by the manufacturer as being suitable for
use in a domestic washing machine. Always observe the manufac-
turer's instructions carefully.
Colour run and dye removers contain sulphur compounds which
can cause damage such as corrosion. Do not use these products in
this machine.
If detergent comes into contact with the eyes, rinse them thor-
oughly with lukewarm water immediately. If swallowed, seek medical
assistance immediately and retain the packaging or label for refer-
ence. Those with skin problems or sensitive skin should avoid their
skin coming into contact with detergent.
Warning and Safety instructions
13
Accessories and spare parts
Only use original Miele accessories. If other parts are used, war-
ranty, performance and product liability claims will be invalidated.
A Miele tumble dryer can be stacked on top of a Miele washing
machine using the appropriate stacking kit (available as an optional
accessory). Please make sure you order the correct one for the Miele
washing machine and Miele tumble dryer.
If installing the machine on a Miele plinth, (available as an optional
accessory, depending on country), please make sure you order the
correct one for this washing machine.
Miele will guarantee to supply functional spare parts for a min-
imum of 10years and up to 15years following the discontinuation of
your washing machine.
Miele cannot be held liable for damage caused by non-compliance
with these Warning and Safety instructions.
Operating the washing machine
14
Control panel

aControl field
The control field consists of a dis-
play and various sensor controls.
The individual sensors are explained
in the following sections.
b sensors
Values shown in the display can be
changed with the  sensors. The
sensor increases the value or
moves up the list; the sensor de-
creases the value or moves down
the list.
cSensors for extra options
You can supplement wash pro-
grammes with extra options.
If a wash programme has been se-
lected, the sensor controls for the
possible Extras light up dimly.
dDisplay
The following values are shown on
the display and/or selected from it:
1. The temperature, spin speed, and
time left for the selected wash
programme.
2. The individual values for selected
extras and settings.
eOKsensor control
The OKsensor control is used for
confirming selected values.
fsensor
The sensor starts the delay start
function. With Delay start you can
delay the start of the programme.
The start of the programme can be
delayed from 15minutes up to a
maximum of 24 hours. This allows
you to make use of night-time eco-
nomy electricity rates, for example.
Please see “Delay start” for more in-
formation.
Operating the washing machine
15
gsensor
This sensor is used for activating
Cap dispensing.
hsensor
You can specify the level of soiling of
the load in three settings. This
sensor is only active with the
TwinDos option activated.
iStart/Add laundrysensor control
The programme can be started
as soon as the sensor control
is flashing on and off. Touching
theStart/Add laundry sensor
control starts the selected pro-
gramme. The sensor control
lights up constantly.
Once the programme has been
started, theStart/Add laundry
sensor control allows you to
add laundry.
jTwinDos sensor control with the
additional Whites and Colours
sensor controls
The TwinDos sensor control is used
for deactivating and activating auto-
matic detergent dispensing. De-
pending on the colour mix of your
load, you can control the detergent
combination by selecting the Whites
or Colours sensor control.
Further information can be found in
“TwinDos”.
kOptical interface
This is used by the Service depart-
ment as a transmission point.
lProgramme selector
for selecting programmes and for
switching off the appliance. The
washing machine is switched on
when you select a programme, and
switched off by turning the pro-
gramme selector to the position.
Operating the washing machine
16
Display
The standard display shows the follow-
ing from left to right:
2:24 OK
40° 1400
- The selected wash temperature
- The selected spin speed
- Programme duration
Examples on how to operate
the machine
Scrolling through a list
The scroll bar in the display indicates
that a list of choices is available.
Language  OK
Scroll down the list with the sensor
control. Scroll up the list with the
sensor control. The OKsensor con-
trol is used to activate the option shown
in the display.
Identifying the selected option
Cap  OK
An activated option in a list will have a
tick next to it.
Setting numerical values
Start in OK
h:0000
The numerical value is highlighted in
white. Touching the sensor control
decreases the value. Touching the
sensor control increases the value.
The OKsensor control is used to activ-
ate the value shown in the display.
Exiting a sub-menu
Select Back  to exit a sub-menu.
Before using for the first time
17
Damage resulting from incorrect
installation and connection.
Installing and connecting the wash-
ing machine incorrectly will cause
serious property damage.
See “Installation”.
Removing the protective foil
and stickers
Remove:
- Any protective film from the door
- Any stickers from the front and the lid
Please do not remove any labels
(e.g. the data plate) which are visible
when you open the door.
This washing machine has undergone
a complete functional test at the fact-
ory and there will be some residual
water in the drum from this process.
Remove the detergent cart-
ridges and the drain hose el-
bow from the drum
Two detergent cartridges for automatic
detergent dispensing and an elbow
piece for the drain hose are stored in
the drum.
Reach under the door grip and pull
the door open.
Take the two cartridges and the el-
bow piece out of the drum.
Shut the door with a gentle swing.
Before using for the first time
18
Miele@home
Your washing machine is equipped
with an integrated WiFi module.
In order to use it you need:
- a WiFi network
- the Miele@mobile App
- a Miele user account. The user ac-
count can be created via the
Miele@mobile App.
The Miele@mobile App will guide you
as you connect your washing machine
to your home WiFi network.
Once your washing machine is connec-
ted to your WiFi network you can use
the App, for example, to carry the fol-
lowing activities:
- Operate your washing machine re-
motely
- Access information about the operat-
ing status of your washing machine
- Access information about a pro-
gramme sequence on your washing
machine
Connecting your washing machine to
your WiFi network will increase energy
consumption, even when the washing
machine is switched off.
Before installing the washing ma-
chine in its final location, ensure the
signal strength is sufficient for your
WiFi network.
Availability of the WiFi connection
The WiFi connection shares a frequency
range with other appliances (including
microwave ovens and remote control
toys). This can give rise to sporadic or
even complete connection failures.
Therefore, the availability of featured
functions cannot be guaranteed.
Miele@home availability
The ability to use the Miele app de-
pends on the availability of the
Miele@home service in your country.
The Miele@home service is not avail-
able in every country.
For information about availability,
please visit www.miele.com.
Miele App
The Miele App is available to download
free of charge from the Apple App
Store® or from the Google Play Store™.
Before using for the first time
19
Switching on the washing ma-
chine
Turn the programme selector to the
Cottons programme.
The welcome tone will sound and the
welcome screen will light up.
The display will guide you through the
5steps of the initial commissioning
process.
1. Set the language
You will be prompted to set the display
language. It is possible to change the
language at any time by setting the pro-
gramme selector to Further pro-
grammesin the Settings sub-menu.
english (GB) OK
Touch the sensor controls until
the language you want appears in the
display.
Confirm your choice of language by
touching the OKsensor control.
2. Setting up Miele@home
The following message appears in the
display:
Miele@home
Confirm with OK.
The following message appears in the
display:
Set up now
To set up Miele@home now: touch
the OK sensor control.
To postpone setup until later: touch
the sensor control until the follow-
ing appears in the display: Set up later
and pressOK to confirm.
The following selection options appear
in the display:
1. Connect via WPS
2. Connect via App
Select the required connection type.
You will then be guided by the display
and the Miele app.
Before using for the first time
20
3. Remove the transit bars
Damage resulting from failure to
remove the transit bars.
Failure to remove the transit bars can
result in damage to the washing ma-
chine and to adjacent cabinetry or
appliances.
Remove the transit bars as described
in “Installation and connection”.
The following message appears in the
display:
Remove transit bars
Confirm with the OKsensor control.
4. Commissioning TwinDos
The UltraPhase1 and UltraPhase2 val-
ues are preset in the standard settings
and only need to be confirmed.
The following message appears in the
display:
TwinDos
Confirm with the OKsensor control.
The following message appears in the
display:
Set now
To set up TwinDos now, touch the OK
sensor control.
To postpone setup until later: touch
the sensor control until the follow-
ing appears in the display: Set later
and pressOK to confirm.
Settings for compartment
The UltraPhase1 values are preset in
the standard settings.
Agent for  OK
Confirm with the OKsensor control.
Miele UltraPhase 1 OK
Confirm with the OKsensor control.
The following appears in the display:
Set the dosage. Observe water hardness
levels
Confirm with the OKsensor control.
The dispensing quantity for
UltraPhase1 is preset for (hardness
level II).
Per load OK
ml58
Confirm the preset value with the
OKsensor control. If you want to
change this value, use the
sensor controls and confirm with
the OK sensor control.
UltraPhase1
Hardness level I 46ml
Hardness level II 58ml
Hardness level III 70ml
Before using for the first time
21
The following appears in the display:
Insert 
Remove the foil from the detergent
cartridge.
Open the access panel for TwinDos.
Push the UltraPhase1 detergent
cartridge into compartment1 until it
locks into position.
Before using for the first time
22
Settings for compartment
The UltraPhase2 values are preset in
the standard settings.
After the cartridge has been pushed in,
the display message switches to:
Agent for  OK
Confirm with the OKsensor control.
Miele UltraPhase 2 OK
Confirm with the OKsensor control.
The dispensing quantity for
UltraPhase2 is preset for (hardness
level II).
Per load OK
ml45
Confirm the preset value with the
OKsensor control. If you want to
change this value, use the
sensor controls and confirm with
the OK sensor control.
UltraPhase2
Hardness level I 36ml
Hardness level II 45ml
Hardness level III 54ml
The following will appear in the display:
Insert 
Remove the film from the detergent
cartridge.
Push the UltraPhase2 detergent
cartridge into compartment2 until it
locks into position.
When the cartridge is pushed in, the
display message switches to:
“TwinDos” is set. Can be changed in “Set-
tings”.
Confirm with the OK sensor.
Close the TwinDos access panel.
Before using for the first time
23
5. Starting the calibration pro-
gramme
For optimum water and energy con-
sumption and excellent wash results, it
is important to calibrate the washing
machine.
To do this, the Cottonsprogramme
must be run without laundry and
without detergent.
No other programmes can be started
until calibration has been carried out.
The following message appears in the
display:
Open  and run “Cottons 90°C” without
laundry.
Touch the sensor control until the
OKsensor control lights up and con-
firm with OK.
1:55 OK
90° 1400
Open the stopcock.
Touch the Start/Add laundrysensor
control.
The calibration programme then starts.
It will take approximately 2hours.
At the end of the programme, the fol-
lowing message will appear in the dis-
play:
Set up complete
Reach under the door grip and pull
the door open.
Tip: Leave the door slightly open to al-
low the drum to dry.
Turn the programme selector to the
position.
Washing environmentally and economically
24
Energy and water consumption
- To get the most out of your machine,
load the maximum dry load size for
the wash programme you are using.
This will keep the energy and water
consumption to a minimum in relation
to the size of the load.
- Programmes that are more efficient
with regard to energy and water con-
sumption generally have a longer run-
ning time. By extending the pro-
gramme running time, the wash tem-
perature that is actually reached can
be reduced while still providing the
same wash results.
For example, the
ECO 40-60programme has a longer
running time than the Cottons40°C
or 60°C programme. The
ECO 40-60programme is more effi-
cient in terms of energy and water
consumption but has a longer run-
ning time.
- Use the Express 20programme for
small, lightly soiled loads.
- Modern detergents make it possible
to wash at lower temperatures (e.g.
20°C). Using lower temperature set-
tings will save energy.
Hygiene in the washing ma-
chine
Washing at low temperatures and/or us-
ing liquid detergents can cause bacteria
and odours to build up in the washing
machine. Miele therefore recommends
cleaning the washing machine once
every month.
When the message Hygiene info: run a
programme at min. 75 °C or the “Clean ma-
chine” programme appears in the display,
the washing machine must be cleaned.
Information about subsequent
tumble drying
The spin speed selected affects the re-
sidual moisture in the laundry and the
sound emissions of the washing ma-
chine.
The higher the spin speed, the lower
the residual moisture in the laundry.
However, the sound emissions of the
washing machine will increase.
Select the highest possible spin speed
for the wash programme to save energy
in the subsequent tumble dryer cycle.
Detergent
- For precise dispensing use automatic
detergent dispensing.
- Adjust the dosage to the degree of
soiling of the laundry.
- Do not exceed the amounts of deter-
gent recommended by the manufac-
turer on the packaging.
1. Prepare the laundry
25
Empty all pockets.
Damage due to foreign objects.
Nails, coins, paper clips, and so on
can cause damage to garments and
components in the machine.
Check the laundry before washing
and remove any foreign objects.
Sort the laundry
Sort the laundry by colour and by
care label. Most garments have a tex-
tile care label in the collar or side
seam.
Tip: Dark textiles often contain excess
dye and should be washed separately
several times before being included in a
mixed load. Always wash whites and
coloureds separately.
Pre-treating stains
Badly soiled areas and stains should
be cleaned as soon as possible,
preferably whilst still fresh. Spillages
should be carefully dabbed off using
a soft, colourfast cloth. Do not rub.
Tip: Stains (e.g. blood, egg, coffee, tea)
can be pre-treated using some handy
tricks which can be found in the Miele
guide to laundry care.
Damage due to solvent-based
cleaning agents
Cleaning agents containing benzine,
stain remover, etc., can damage
plastic parts.
When pre-treating textiles, make sure
that any plastic parts (e.g. buttons)
do not come into contact with clean-
ing agent.
Risk of explosion due to solvent-
based cleaning agents.
When using solvent-based cleaning
agents, an explosive mixture may
develop.
Never use solvent-based cleaning
agents in the washing machine.
General tips
- Curtains: Remove lead weights first
or place in a laundry bag.
- Underwiring and collar stiffeners: Any
loose wiring in bras, shirt collar
stiffeners, etc. should be removed or
sewn in.
- Close any zips, attach velcro fasten-
ers, fasten hooks and eyes etc. be-
fore washing.
- Fasten duvet covers, pillow cases
etc. to prevent small items from being
rolled up inside them.
Do not wash any items in this washing
machine which are specified by the
manufacturer as not washable on the
care label ( symbol).
2. Select a programme
26
Switching on the washing ma-
chine
Turn the programme selector to a
programme.
Programme selection
There are three possible ways to select
a programme:
1. Select standard programmes with
the programme selector dial
Turn the programme selector to the
required programme.
The selected programme will be shown
in the display. The standard display will
then appear.
2. Selecting additional programmes
by setting the programme selector to
“Further programmes/” and using
the display:
Turn the programme selector to the
Further programmes/position.
The following appears in the display:
Outerwear OK
Touch the sensor controls until
the programme you want appears in
the display.
Confirm the programme with the
OKsensor control.
Preset programme parameters will be
displayed, depending on the pro-
gramme selected.
2. Select a programme
27
3. Selecting programmes via the Mo-
bileStartprogramme selector pos-
ition and the Miele app
Tip: In order to use MobileStart, the
washing machine must be logged on to
the WiFi network and Remote control
must be switched on.
Turn the programme selector to the
MobileStartposition.
The following appears in the display:
Load laundry, close the door and press
“Start”. Appliance can be remotely con-
trolled
Follow the instructions in the display
and start the programme.
The following appears in the display:
MobileStart 
The washing machine can now be oper-
ated with the Miele app.
3. Load the washing machine
28
Open the door
Reach under the door grip and pull
the door open.
Check the drum for pets or foreign
objects before loading it with laun-
dry.
The most efficient use of energy and
water is achieved when a full load is
washed. However, do not overload as
this reduces cleaning efficiency and
causes creases.
Unfold the laundry and load loosely
into the drum.
Mixing both large and small items
gives better wash results and also
helps distribute the load evenly during
spinning.
Tip: Please note the maximum load for
the different wash programmes. The rel-
evant programme load is always shown
in the display when you select a pro-
gramme.
Close the door
Make sure that no items are caught
between the door and the seal.
Shut the door with a gentle swing.
4. Select programme settings
29
Selecting a temperature/spin
speed
You can alter the preset temperature/
spin speed of a wash programme if
this option is permitted for that pro-
gramme.
The temperatures reached inside the
washing machine might not be the
same as the temperatures selected.
Perfect wash results are achieved
through a combination of energy use
and wash duration.
2:24 OK
40° 1400
Touch the sensor controls above
or below the temperature or spin
speed value in the display until the
temperature/spin speed you want ap-
pears in the display.
Selecting an extra option
Touch the sensor for the extra you
want. It then lights up brightly.
Tip: You can select multiple Extras for a
wash programme.
Not all extra options can be selected
with every programme. If an extra op-
tion is not dimly lit, this option is not
permitted for the wash programme
(see “Extra options”).
Extrassensor control
You can select additional extras using
the Extras sensor control.
Touch the Extrassensor control.
The following appears in the display:
No Extras OK
Touch the sensor controls until
the extra option you want appears in
the display.
Confirm the extra option with the OK
sensor control.
Level of soiling
The sensor is only active with the
TwinDos option activated. See “5.Add
detergent, TwinDos” for more informa-
tion.
4. Select programme settings
30
Delay start/SmartStart
Delay start
With the delay start function, you can
delay the start of the programme.
This function is active when the set-
ting SmartGrid is switched off.
The hours can be set from 00 to 24.
The minutes can be set in 15minute in-
crements from 00 to 45.
Setting the delay start time
Touch the sensor control.
The following will appear in the display:
Start in OK
h:0000
Set the hours with thesensor
controls. Confirm with the OKsensor
control.
The display will change:
Start in OK
h0006:
Set the minutes with thesensor
controls. Confirm with the OKsensor
control.
Tip: The values will count upwards and
downwards automatically if you keep
your finger on thesensor control.
Cancelling delay start
The selected delay start period can be
cancelled before the programme starts.
Touch the sensor control.
The selected delay start period will ap-
pear in the display.
Set a time value of 00:00 h with
the sensor controls. Confirm
with the OKsensor control.
The selected delay start time has been
cancelled.
After the programme has started, the
selected delay start period can only be
changed or cancelled by interrupting
the programme.
Altering delay start
The selected delay start time period can
be changed before the programme
start.
Touch the sensor control.
Change the specified time and con-
firm with the OK sensor control.
4. Select programme settings
31
SmartStart
The SmartStart function lets you
define a period of time during which
your washing machine will start auto-
matically. The appliance will start on
receipt of a signal, e.g. from your en-
ergy supplier, that indicates that the
electricity tariff is particularly econom-
ical.
This function is active when the
SmartGrid setting is switched on.
The time period can be defined
between 15minutes and 24hours. Dur-
ing this period, the washing machine
waits for the signal from the energy
supplier. If no signal is sent during the
defined period, the washing machine
starts the wash programme.
Setting the time period
If you have activated the SmartGrid
function in Settings, SmartStart in in-
stead of Start in will appear in the dis-
play when you touch the sensor
control (see “Settings – SmartGrid”).
The procedure for setting this is the
same as for setting the time for delay
start.
Use thesensor controls to enter
the hour and confirm your entry with
the OK sensor control.
The hour will be saved and the minute
number block will be highlighted.
Use thesensor controls to enter
the minutes and confirm your entry
with the OK sensor control.
Press the Start/Add laundrysensor
control to start the wash programme
with SmartStart.
The following will appear in the display:
SmartStart OK
5. Add detergent
32
There are several options for adding de-
tergent.
The washing machine has the TwinDos
system.
TwinDos has to be activated as de-
scribed in “Before using for the first
time”.
How UltraPhase1 and UltraPhase2
work
UltraPhase1 is a liquid detergent which
dissolves dirt and removes the most
common stains. UltraPhase2 is a
bleaching agent and removes stubborn
stains. For the best washing result,
these two agents are dispensed at sep-
arate times during the washing process.
UltraPhase1 and UltraPhase2 clean
white and coloured fabrics thoroughly.
UltraPhase1 and UltraPhase2 single-
use cartridges are available to order
from Miele, your Miele dealer or via the
Miele online shop.
Activating TwinDos dispensing
TwinDos dispensing is automatically ac-
tivated for all programmes in which dis-
pensing is possible.
Tip: The detergent dispensing quanti-
ties are preset. If too much foam builds
up, the dispensing quantity can be re-
duced via Settings  TwinDos.
Changing TwinDos dispensing
You can change the suggested colour
composition of the laundry.
Touch the Whites or Colours sensor
control.
Deactivating TwinDos dispensing
Touch theTwinDos sensor control.
The sensor control is only dimly lit and
dispensing is deactivated.
Using other methods to remove
stains
If you wish to use additional methods of
stain removal, you have the following
options:
- Using the Booster cap and activating
the CapDosing.
- Add stain remover to the com-
partment.
5. Add detergent
33
Selecting the degree of soiling
The degree of soiling in laundry is di-
vided into 3settings:
-Light
No visible soiling or stains
-Normal
Visibly soiled and/or just a few slight
stains
-Heavy
Heavily soiled and/or stains clearly
visible
The dispensing amount for TwinDos
and the amount of water required for
rinsing is preset for theNormal de-
gree of soiling.
Touch the sensor control to select
a different degree of soiling.
The amount of detergent and water will
be adjusted to suit the selected degree
of soiling.
Replacing detergent cartridges
Make sure the washing machine is
switched on before replacing the deter-
gent cartridge. This will ensure that the
counter is set to 0 and the fill level in-
dicator is correct.
Switch on the washing machine.
Press the yellow button above the
detergent cartridge.
The locking mechanism is released.
Remove the empty detergent cart-
ridge.
Remove the foil from the suction port
before inserting the new cartridge.
Place a new detergent cartridge in
the compartment.
5. Add detergent
34
Detergent dispenser drawer
Any detergent suitable for automatic
front loading washing machines can be
used. Please observe the instructions
for use and dosage on the detergent
packaging.
Ensure that TwinDos dispensing is
deactivated.
Adding detergent
Pull out the detergent drawer and add
detergent to the compartments.
Detergent for the pre-wash
Detergent for the main wash and
soaking
Fabric softener, liquid starch, or
capsules
Adding fabric conditioner
Add fabric conditioner or liquid starch
to the compartment. Do not ex-
ceed the maximum level mark.
It will be automatically dispensed in the
final rinse. At the end of the programme
a small amount of water remains in the
compartment.
If starching frequently, thoroughly
clean the dispenser compartment,
especially the siphon tube, regularly.
5. Add detergent
35
Tips on dosing
Adjust the detergent dosage to the level
of soiling of the laundry and the size of
the load. Reduce the amount of deter-
gent with smaller loads (e.g. reduce the
amount of detergent by ⅓ when wash-
ing a half load).
Too little detergent:
- Results in laundry not being cleaned
properly and may cause it to become
grey and hard to the touch over time.
- Can lead to a build-up of mould in
the washing machine.
- Results in grease not being com-
pletely removed from the laundry.
- Can lead to limescale deposits on the
heater elements.
Too much detergent
- Causes poor wash, rinse, and spin
results.
- Causes higher water consumption as
an extra rinse cycle is automatically
activated.
- Is a greater burden on the environ-
ment.
Using liquid detergent with a pre-
wash
Liquid detergent cannot be used for the
main wash if the pre-wash has been se-
lected.
Use TwinDos dispensing if you are ac-
tivating the pre-wash.
Using detergent tablets or pods
Always put detergent tablets or pods
directly in the drum with the laundry.
They cannot be added via the detergent
dispenser drawer.
See “Detergent” for further information.
5. Add detergent
36
CapDosing
Three different types of capsule are
available:
= Fabric care (e.g. fabric condi-
tioner, proofing agent)
= Additives (e.g. detergent en-
hancer)
= Detergent (for the main wash
only)
Each capsule contains the correct
amount for one wash cycle.
Caps are available to order from Miele
or from the Miele online shop (see the
end of this booklet for contact details).
Capsules pose a health risk.
The ingredients of capsules can be
hazardous to health if they are swal-
lowed or come into contact with
skin.
Keep capsules out of the reach of
children.
Activating CapDosing
Touch the sensor control.
The following appears in the display:
OK
No Cap
Touch the sensor controls until
the capsule you want appears in the
display.
Confirm the capsule with the OK
sensor control.
Inserting a capsule
Open the detergent dispenser drawer.
Open the lid of the / compart-
ment.
Press the capsule in firmly.
5. Add detergent
37
Close the lid and press it firmly shut.
Close the detergent dispenser
drawer.
The capsule is opened by the act of
inserting it in the detergent dispenser
drawer. The contents can run out of
the capsule if you then remove it
from the drawer before it is used.
Dispose of opened capsules.
The wash programme will dispense the
contents of the capsule at the correct
time.
Water intake to the compartment
is solely via the capsule.
Do not add any additional fabric con-
ditioner to the compartment.
Remove the empty capsule at the
end of the programme.
For technical reasons a small amount
of water will remain in the capsule.
Deactivating or changing Cap-
Dosing
CapDosing can only be deactivated or
changed prior to the programme start.
Touch the sensor control.
Select No Cap (deactivate) or a differ-
ent type of capsule (change).
6.Starting the programme
38
Touch the flashingStart/Add laundry
sensor control.
The door will lock and the programme
will start.
The programme status will appear in
the display.
The washing machine will keep you up-
dated on the programme status and the
time remaining for the programme to
run.
If a delay start period has been selec-
ted, this will appear in the display.
Energy savings
After 10minutes, the indicators dim.
The sensor controlStart/Add laundry
flashes.
To reactivate the indicators:
Touch theStart/Add laundrysensor
control (this does not have any effect
on a programme that is running).
Adding laundry during a pro-
gramme sequence (AddLoad)
Laundry can be added or removed at
any time, provided that the symbol
is not illuminated in the display.
Touch theStart/Add laundry sensor
control.
The following appears in the display:
Please wait
Wait until the following display lights
up:
Door can be opened
Open the door and add or remove
laundry.
Close the door.
Touch theStart/Add laundry sensor
control.
The programme will continue.
Laundry cannot usually be added or re-
moved if:
- The suds temperature is above 55°C
- The water inside the drum is above a
certain level
7.End of programme
39
Opening the door and remov-
ing the laundry
The door remains locked during the
anti-crease phase. The display will
change to show:
Finish/Anti-crease
Press Start button
Unlock the door either by touching
the Start/Add laundrysensor control
or by turning the programme selector
to the position.
The door will unlock.
Tip: After the anti-crease phase, the
door will have unlocked automatically.
Reach under the door grip and pull
the door open.
Remove the laundry.
Items left in the drum could discolour
other items in the next wash or be-
come discoloured themselves.
Remove all items from the drum.
Check the door seal for any foreign
objects.
Tip: Leave the door slightly open to al-
low the drum to dry.
If applicable, remove the used cap-
sule from the detergent drawer.
Tip: Leave the detergent drawer slightly
open to allow it to dry.
Spinning
40
Final spin speed in the pro-
gramme
When a programme is selected, the op-
timum spin speed for this wash pro-
gramme is shown in the display.
A faster spin speed can be selected for
certain wash programmes.
The highest selectable spin speed is in-
dicated in the table.
Programme rpm
Cottons 1400
Minimum iron 1200
Delicates 900
Woollens 1200
Silks 600
Shirts 900
Express 20 1200
Dark garments/Denim 1200
ECO 40-60 1400
Proofing 1000
Outerwear 800
Sportswear 1200
Automatic plus 1400
Separate rinse/Starch 1400
Drain/Spin 1400
Clean machine 900
Spinning
41
Omitting the final spin (Rinse
hold)
Set the spin speed to (Rinse
hold).
The laundry is not spun after the final
rinse and remains in the rinse water.
This helps to prevent creasing if the
laundry is not going to be removed from
the drum immediately after the end of
the programme.
Ending a programme with a spin
cycle
The display showsRinse hold altern-
ately with the ideal spin speed.
Touch the Start/Add laundrysensor
control to start the final spin.
Ending a programme without a spin
cycle
Reduce the spin speed to 0.
Touch the flashingStart/Add laundry
sensor control.
Interim spin
There is a spin cycle after the main
wash and between the rinses. A reduc-
tion in the final spin speed will also re-
duce the interim spin speed as appro-
priate.
Omitting the interim-spin and
the final spin
Before the start of the wash pro-
gramme, reduce the spin speed to 0.
After the last rinse, the water will be
pumped away and the anti-crease
phase will switch on.
In some programmes an additional rinse
is introduced with this setting.
Programme chart
42
Programmes on the programme selector
Cottons 90°C to cold Max. load 9.0kg
Items Cotton, linen or mixed fibre fabric, e.g. table linen, underwear, T-
shirts, etc.
Tip Where particularly high levels of hygiene are required, please select
a temperature of 60°C or higher.
Cottons / Max. load 9.0kg
Items Normally soiled cotton garments
Tip - These settings are the most efficient in terms of energy and water
consumption for washing cottons.
- With, the wash temperature reached is below 60°C. The
wash performance is the same as with the Cottons60°C pro-
gramme.
Note for test institutes:
The test programme conforms to EN 60456 and the energy label to Directive
1061/2010
TwinDos dispensing must be deactivated when carrying out comparison tests.
Minimum iron Cold to 60°C Max. load 4.0kg
Items Synthetic and mixed fibre textiles as well as easy care cotton
Tip Reduce the spin speed for fabric that creases easily.
Delicates Cold to 40°C Max. load 3.0kg
Items Delicate garments made from synthetic fibre, mixed fibre and vis-
cose
Curtains specified as machine-washable by the manufacturer
Tip - Dust in curtains usually means that a programme with Pre-wash is
advisable.
- Deselect the spin for items which crease easily.
Programme chart
43
WoollensCold to 40°C Max. load 2.0kg
Items Wool or wool blend fabric
Tip Reduce the spin speed for fabric that creases easily.
Silks Cold to 30°C Max. load 1.0kg
Items Silks and other handwashable fabrics with no wool content, e.g.
satin, lace and silk
Tip Place tights, bras etc. in a laundry bag.
Shirts Cold to 60°C Max. load 1.0kg/2.0kg
Items Shirts and blouses made of cotton and mixed fibre
Tip - Pre-treat collars and cuffs depending on the level of soiling.
- Wash silk shirts and blouses in the Silksprogramme.
- If the preset Pre-ironingExtra is switched off, the maximum load
capacity is increased to 2.0kg.
MobileStart
The Miele app is used for selecting programmes and operating the appliance.
Express 20 Cold to 40°C Max. load 3.5kg
Items Cotton garments that have hardly been worn or are only very lightly
soiled
Tip The Shortextra option is activated automatically.
Programme chart
44
Dark garments/Denim Cold to 60°C Max. load 3.0kg
Items Black and dark items made of cotton, mixed fibre or denim
Tip - Wash inside out.
- Denim often contains excess dye and may run during the first few
washes. Therefore, wash light and coloured items separately.
ECO 40-60 Max. load 9.0kg
Items For normally soiled cotton garments
Tip A laundry load consisting of mixed cottons that are intended for
washing at 40°C or 60°C can be washed in the same wash cycle.
This programme is the most efficient in terms of energy and water
consumption for washing cottons.
Note for test institutes:
Test programme for compliance with EU legislation regarding ecodesign
No. 2019/2023 and energy labelling in accordance with Regulation
No. 2019/2014.
TwinDos dispensing must be deactivated when carrying out comparison tests.
Proofing 40°C Max. load 2.5kg
Items Treating microfibre fabric, ski wear or table linen made from mainly
synthetic fibres to provide a finish which is resistant to water and dirt
Tip - The items must be freshly laundered and spun or dried before
proofing.
- For best results, the items should be heat-treated afterwards. This
can be achieved by drying them in the tumble dryer or ironing
them.
Programme chart
45
Programmes accessed via Further programmes/ on the pro-
gramme selector
Outerwear Cold to 40°C Max. load 2.5kg
Items Performance outerwear (e.g. jackets and trousers) made from mem-
brane fabric such as Gore-Tex®, SYMPATEX®, WINDSTOPPER®,
etc.
Tip - Zip up or close any jackets with Velcro before washing.
- Do not use fabric conditioner.
- If required, these items can also be re-proofed using the Proof-
ingprogramme. Proofing after each wash cycle is not recommen-
ded.
Sportswear Cold to 60°C Max. load 3.0kg
Items Sportswear such as singlets and leggings as well as microfibre and
fleece garments
Tip - Do not use fabric conditioner
- Follow the instructions on the care label
Automatic plus Cold to 40°C Max. load 6.0kg
Items Mixed loads of garments sorted according to colour which are suit-
able for the Cottons and Minimum ironprogrammes
Tip The wash parameters (e.g. water level, wash rhythm and spin speed)
are adjusted automatically in this programme to ensure the best
possible care and wash result for each item.
Programme chart
46
Separate rinse/Starch Max. load 8.0kg
Items - Rinsing hand-washed items
- Table cloths, serviettes and workwear requiring starching
Tip - Reduce the spin speed for fabric that creases easily.
- Laundry that is to be starched should be washed but not treated
with fabric conditioner.
- Items will be rinsed very effectively with 2 rinses by activating the
Water +extra.
Drain/Spin
Tip - Drain: Set the spin speed to 0rpm
- Make sure you select the appropriate spin speed
Programme chart
47
Settings /maintenance
Settings
You can use the settings function to alter the washing machine's electronics to suit
changing requirements. See “Settings” for more detailed information.
Maintenance
The washing machine has two maintenance programmes.
1. Clean machine for cleaning the washing machine.
2. TwinDos mainten. for maintenance of the TwinDos compartments/. See
“Cleaning and care – TwinDos maintenance” for more details.
Clean machine 85°C No load
With frequent washing at low temperatures there is a danger of a build-up of
bacteria in the washing machine.
Cleaning the washing machine will significantly reduce bacteria, mould and
biofilm, as well as prevent the build-up of unpleasant odours.
Tip - Optimum results can be achieved by using Miele’s IntenseClean
washing machine cleaner. Alternatively, a universal powder deter-
gent can be used.
- Dispense the washing machine cleaner or universal detergent dir-
ectly in the drum.
- Do not load any laundry. The drum must be empty for the Clean
Machine programme.
Garment care label symbols
48
Washing
The figure quoted in the bucket is the
maximum temperature at which the
garment can be washed.
Normal agitation
Reduced agitation
Much reduced agitation
Hand wash
Do not wash
Programme selection examples
Programme Garment care label
symbols
Cottons 
Minimum iron 
Delicates 
Woollens
Silks
Express 20 
Automatic plus 
Drying
Normal temperature
Low temperature
Do not tumble dry
Ironing
Approx. 200°C
Approx. 150°C
Approx. 110°C
Ironing with steam can cause ir-
reversible damage.
Ironing/rotary ironing prohibited
Professional cleaning
Dry clean only. The letters indic-
ate the type of cleaning agent
required.
Wet cleaning
Dry cleaning prohibited
Bleaching
Any oxidation bleach can be
used
Use oxygen bleach only
Do not bleach
Extra options
49
You can use the extra options buttons
to augment the wash programmes.
Selecting Extras
Extra options are selected or deselec-
ted using the sensors in the control
field. Additional extra options can be
selected from the display using the Ex-
tras sensor.
Touch the sensor for the extra option
you want.
The relevant sensor will light up brightly.
Not all extra options can be selected
with every programme.
An extra option that is not permitted for
the wash programme is not lit dimly and
cannot be activated by touch.
Short
The programme duration is reduced.
Mechanical action and energy usage
are increased.
Pre-ironing
In order to reduce creasing, the laundry
undergoes a smoothing process at the
end of the programme. Reducing the
maximum load by 50% will achieve a
better result. Follow the instructions in
the display. Small loads achieve a bet-
ter result.
The garments must be suitable for dry-
ing in a tumble dryer  and suitable
for ironing .
Water +
The water level in the main wash and
the rinses will be increased. A second
rinse cycle is carried out in the “Separ-
ate rinse/Starch”programme.
You can select other functions for the
Water +extra option. These are de-
scribed in “Settings”.
Extra options
50
Extra options can be selected
using the Extrassensor control
Selecting extra options in the display
Touch theExtras sensor control.
The following appears in the display:No
Extras
Touch the sensor controls until
the extra option you want appears in
the display.
Confirm the extra option with the
OKsensor control.
The extra option will be given a next
to it.
Deselecting an extra option
Touch theExtras sensor control.
The first extra option which can be se-
lected appears in the display.
Touch the sensor controls until
No Extras appears in the display.
Confirm No Extras with the OKsensor
control.
The previously selected extra option is
now deselected.
Pre-wash
For laundry with large amounts of dirt,
e.g. dust and sand.
Soak
For heavily soiled and stained items
with protein stains.
A duration of between 30minutes and
6hours in 30-minute increments can be
selected for the soak process. See
“Settings” for more information.
The factory default setting is
30minutes.
Intensive
For hard-wearing laundry that is very
heavily soiled. Cleaning efficiency is in-
creased through more intense mechan-
ical action and the application of more
heat energy.
Extra quiet
This option reduces noise levels during
the wash programme. Use this if you
want to wash during quiet periods (for
instance when children are sleeping).
The final spin is automatically reduced
to (Rinse hold). The programme
duration is increased.
Extra gentle
Drum rotation and wash duration are re-
duced. Lightly soiled fabrics are
washed more gently.
AllergoWash
This option should be used where high
standards of hygiene are required. En-
ergy consumption is increased to
lengthen temperature holding times and
water consumption is increased to im-
prove rinsing efficiency. The items must
be suitable for drying in a tumble
dryer  and suitable for ironing
.
Extra options
51
The following extras can be selected in addition to the pro-
grammes
Short
Pre-ironing
Water +
Pre-wash
Soak
Intensive
Extra quiet
Extra gentle
AllergoWash
Cottons 
Minimum iron 
Delicates 
Woollens ––––––
Silks ––––––
Shirts 
Express 20 –––––––
Dark garments/Denim 
ECO 40-60 –––––––––
Proofing –––––––––
Outerwear 
Sportswear 
Automatic plus 
Separate rinse/Starch ––––––
Clean machine ––––––––
= can be selected = activated automatically
= cannot be selected
Programme sequence
52
Main wash Rinses Spinning
Water
level
Wash
rhythm
Water
level
Rinses
Cottons 2-52,3
Minimum iron 2-42,3
Delicates 2-42,3
Woollens  2
Silks  2
Shirts 3-43
Express 20  1
Dark garments/Denim 3-52,3
ECO 40-60 2–32
Proofing 1
Outerwear 3-43
Sportswear 2-33
Automatic plus  2-42, 3
Separate rinse/Starch 0-15
Drain/Spin
Clean machine  3
Please see the next page for a description of the symbols.
Programme sequence
53
= low water level
= medium water level
= high water level
= intensive rhythm
= normal rhythm
= sensitive rhythm
= handwash rhythm
= carried out
= not carried out
This washing machine has fully elec-
tronic controls with automatic load con-
trol. The washing machine takes in the
right amount of water required for the
programme depending on the amount
of laundry and its absorbency rate.
The programme sequences outlined in
the chart are based on the basic pro-
gramme with a full load.
The washing machine programme se-
quence display shows which stage of
the programme has been reached.
Special features in the pro-
gramme sequence
Anti-crease:
At the end of the programme, the drum
continues to turn at intervals for up to
30minutes to help prevent creasing.
Exception: There is no anti-crease
phase in the Woollensand
Silksprogrammes.
The washing machine can be opened at
any time.
1If a temperature of 60°C or higher is
selected, and with and ,
two rinses are carried out. If a tem-
perature of less than 60°C is selec-
ted, three rinses are carried out.
2An additional rinse is carried out if:
- there is too much foam in the drum
- a spin speed lower than 700rpm has
been selected.
3An additional rinse is carried out if:
- The Water + extra option has been
selected and the options Extra water
or Extra water + rinse have been activ-
ated in the Settings menu.
5An additional rinse is carried out if:
theWater +extra option has been se-
lected.
Changing the programme sequence
54
Changing a programme (safety
lock)
A programme, temperature, spin speed
or selected options cannot be changed
once the machine has been success-
fully started. This prevents the machine
being operated unintentionally, e.g. by
children.
If the washing machine is switched off
during active programme operation,
the standby function does not switch
the washing machine off completely
after 15minutes. Safety functions
continue to be active because there
may still be water inside the drum.
Interrupting a programme
Turn the programme selector to the
position.
The washing machine switches off.
To continue: turn the programme se-
lector to the position of the wash pro-
gramme that was started.
Cancel? OK
Yes
Touch the sensor control.
The following will appear in the display:
Cancel? OK
No
Confirm with the OKsensor control.
Tip: IfCannot be changed appears in
the display, the programme selector is
in the incorrect position.
Cancelling a programme
You can cancel a wash programme at
any time after it has started.
Turn the programme selector to the
position.
Turn the programme selector to the
Cottons programme.
The following will appear in the display:
Cancel? OK
Yes
Touch theOK sensor control.
The suds are pumped away. The follow-
ing will appear in the display:
Prog. cancelled OK
Wait until the symbol in the display
goes out and the door unlocks.
Pull open the door.
Remove the laundry.
Detergent
55
The correct detergent
All detergents produced for automatic
washing machines are suitable. Follow
the manufacturer's instructions and
dosage recommendations on the pack-
aging.
For users in Asia:
please use a low foaming detergent
suitable for use in front-loading ma-
chines
The right amount to dispense
will depend on the following:
- the soiling level of the load
- the quantity of the laundry
- the water hardness level.
Check with your local water supplier
if you do not know the hardness level
in your area.
Water softeners
A water softener can be used to cut
down on the use of detergents in areas
with water hardness levels II and III.
Dispense according to the amount spe-
cified on the packaging. First add deter-
gent and then the water softener.
You can then use the recommended
amount of detergent for water hardness
level I.
Water hardness levels
Hardness
scale
Hardness level
in mmol/l
German scale
°d
I (soft) 0 – 1.5 0 – 8.4
II (medium) 1.5 – 2.5 8.4 – 14
III (hard) above 2.5 above 14
Dispensing aids
Use dispensing aids, (e.g. balls) if these
are supplied with the detergent, particu-
larly when using liquid detergent.
Refill packs of detergent
When purchasing detergent buy refill
packs wherever possible. This helps re-
duce the amount of waste packaging.
Fabric conditioner and liquid
starch
Fabric conditioner
makes garments soft to handle and
helps prevent static cling when tumble
drying.
Starch
stiffens and gives body to items of laun-
dry, e.g. shirts, tablecloths and bed
linen.
Detergent
56
Adding fabric conditioner or li-
quid starch separately
Prepare the starch in accordance with
the manufacturer's instructions on the
packaging.
Tip: When adding fabric conditioner,
activate the Water + extra option.
Dispensing fabric conditioner via
TwinDos
One of the automatic dispensing con-
tainers must be filled with fabric condi-
tioner.
Select the Separate rinse/Starch pro-
gramme.
Touch theTwinDos sensor control.
Activate the appropriate container.
Touch theStart/Add laundry sensor
control.
Dispensing fabric conditioner or li-
quid starch via the detergent drawer
Add fabric conditioner to the com-
partment or insert the appropriate
capsule.
Add liquid starch to the compart-
ment and powder or viscous starch to
the compartment.
Select the Separate rinse/Starch pro-
gramme.
Change the spin speed if necessary.
Activate the sensor control if us-
ing a capsule.
Touch theStart/Add laundry sensor
control.
Colour run and dye removers/
dyes
Damage due to colour run/dye
removers.
Colour run and dye removers can
cause corrosion in the washing ma-
chine.
Do not use colour run or dye re-
movers in this washing machine.
Dyes suitable for use in domestic wash-
ing machines can be used. However,
please note that the salt used in the
dyeing process can cause corrosion to
stainless steel components in the ma-
chine if you use dye frequently. Always
follow the dye manufacturer’s instruc-
tions carefully.
Detergent
57
Recommended Miele detergents
Miele detergents have been specially designed for day-to-day use in Miele wash-
ing machines. See “Detergents and care products” for more information about
these detergents.
Miele
UltraPhase 1 and 2
Miele single-use capsules

Cottons
Minimum iron
Delicates
Woollens
Silks
Shirts
Express 20
Dark garments/Denim
ECO 40-60
Proofing
Outerwear
Sportswear
Automatic plus
Separate rinse/Starch / //– /
Recommendation Specialist detergents (e.g. WoolCare)
No recommendation Fabric care (e.g. fabric conditioner)
Additive (e.g. booster)
Detergent
58
Recommended detergents in accordance with Directive
(EU) Nr. 1015/2010
The recommendations apply to the temperature ranges given in the Programme
chart.
Universal Coloureds Delicates and
woollens
Specialist
detergent
Cottons
Minimum iron
Delicates
Woollens
Silks
Shirts
Express 20 1
Dark garments/Denim 1
ECO 40-60
Outerwear
Sportswear
Automatic plus
Clean machine 2
Recommendation 1Liquid detergent
No recommenda-
tion
2Powder detergent
Cleaning and care
59
Cleaning the external casing
and the control panel
Risk of electric shock!
Mains voltage is present when the
washing machine is switched off
Disconnect the machine from the
electricity supply before cleaning or
maintenance.
Risk of damage due to ingress of
water.
The pressure of a water jet can
cause water to get into the washing
machine, resulting in damage to
components.
Do not spray the washing machine
with a water jet.
Clean the casing and control panel
with a mild cleaning agent or soap
and water and dry both with a soft
cloth.
The drum can be cleaned using a
suitable stainless steel cleaning agent
following the manufacturer's instruc-
tions on the packaging.
Damage caused by cleaning
agents.
Solvent based cleaning agents, ab-
rasive cleaners, glass cleaners or
multi-purpose cleaning agents can
cause damage to plastic surfaces
and other parts.
Do not use any of these cleaning
agents.
Cleaning the detergent dis-
penser drawer
Washing at low temperatures and the
use of liquid detergent can lead to a
build-up of bacteria in the detergent
dispenser drawer.
Clean the entire drawer at regular in-
tervals for hygiene reasons, even if
you are using the TwinDos system ex-
clusively.
Removing the dispenser drawer
Pull out the detergent dispenser
drawer until a resistance is felt. Press
down the release button and at the
same time pull the drawer right out of
the machine.
Clean the detergent drawer with
warm water.
Cleaning and care
60
Cleaning the siphon and the /
compartment channel
Liquid starch results in clogging. If
clogged, the siphon in the /
compartment will not work and the
compartment can overflow.
Clean the siphon particularly thor-
oughly after using liquid starch a few
times.
1. Remove the siphon from com-
partment and clean under warm run-
ning water. Clean the siphon tube in
the same way.
2. Replace the siphon.
Clean the fabric conditioner channel
using a brush and warm water.
Cleaning the detergent dispenser
drawer compartment
Use a bottle brush to remove deter-
gent residues and limescale from the
jets inside the detergent dispenser
drawer compartment.
Replace the detergent dispenser
drawer.
Tip: Leave the detergent dispenser
drawer slightly open to allow it to dry.
Cleaning and care
61
TwinDos maintenance
Damage resulting from dried
laundry detergent.
If the system has not been used for a
long time (more than two months),
detergent in the hoses can become
viscous or dry out. The hoses can
become blocked and would then
need to be cleaned by a service
technician.
Clean the TwinDos system.
To clean the system, you either need a
“TwinDosCare” cleaning cartridge or a
TwinDos refill cartridge, both of which
are available to purchase from
www.shop.miele.com.
The washing machine has a cleaning
programme for the TwinDos system.
Running the cleaning programme will
clean the hoses inside the washing ma-
chine.
Starting the maintenance programme
Turn the programme selector to the
Further programmes/position.
Outerwear OK
Touch the sensor controls until
the following appears in the display:
Maintenance OK
Confirm the setting with the OK
sensor control.
Touch the sensor controls until
the following appears in the display:
TwinDos mainten. OK
Confirm the setting with the OK
sensor control.
Mainten. comp.  OK
Touch the sensor controls until
the compartment you want appears
in the display. Confirm with the
OKsensor control.
Start Mainten.? OK
No
Touch the sensor control until the
following appears in the display:
Start Mainten.? OK
Yes
Confirm the setting with the OK
sensor control.
Follow the instructions in the display.
This cleans the hoses. The TwinDos
system can then be used again at any
time.
Cleaning the compartment
Detergent residue can cause clogging.
Use a damp cloth to clean the com-
partment interior when you change
the cartridge or container.
Cleaning and care
62
Hygiene info
(Cleaning the drum)
Washing at low temperatures and/or us-
ing liquid detergents can cause bacteria
and odours to build up in the washing
machine. Use the Clean machinepro-
gramme to clean the washing machine.
Note the message in the display:
Hygiene info: run a programme at min. 75 °C
or the “Clean machine” programme
Cleaning the water inlet filter
The washing machine has 2 filters to
protect the inlet valve. Check these fil-
ters every 6 months or so. Perform this
check more often if there are frequent
interruptions to the external water sup-
ply.
Cleaning the filter in the inlet hose
First turn off the stopcock.
Unscrew the inlet hose from the stop-
cock.
Remove the rubber seal 1 from the
recess.
Using pointed pliers, take hold of the
plastic filter slat 2 and remove the
plastic filter.
Clean the filter.
Reassemble in reverse order.
Cleaning the filter in the inlet valve
Using pliers, carefully loosen the
ribbed plastic nut on the inlet valve
and unscrew it.
Use pointed pliers to withdraw the
plastic filter by the slat.
Clean the filter.
Reassemble in reverse order.
The two filters must be put back in
place after cleaning.
Screw the screw connection securely
back onto the stopcock.
Open the stopcock.
Make sure there is no water leaking
from the threaded union.
Tighten the threaded union.
Problem solving guide
63
Many malfunctions and faults that can occur in daily operation can be easily
remedied. Time and money will be saved because a service call will not be
needed.
The following guide may help you to find the reason for a malfunction or a fault,
and to correct it.
Some of the messages in the display are more than one line long. Touch the or
sensor to read them in full.
The programme does not start
Problem Cause and remedy
The control panel re-
mains dark.
There is no power to the machine.
Check whether the mains plug is plugged in and
switched on.
Check whether the fuse or circuit breaker has
tripped.
The washing machine has switched off automatically
to save energy.
Switch the washing machine on again by turning
the programme selector.
The display prompts
you to enter a code.
Access via a code has been activated.
Enter the code and confirm the entry. Deactivate
the code if you do not wish this message to ap-
pear in the display the next time the machine is
switched on.
The following appears
in the display:
 Service Door release
fault F35
The door is not closed properly. The door lock could
not engage.
Close the door again.
Start the programme again.
If the fault message appears again, contact the
Miele Customer Service Department.
Problem solving guide
64
Fault message after a programme has been interrupted.
Problem Cause and remedy
Drainage See  The drain is blocked or restricted.
The drain hose has been fixed too high.
Clean the drain filter and the drain pump.
The maximum drain height is 1m.
Water intake See
The water inlet is blocked or restricted.
Check whether the stopcock has been properly
opened.
Check whether the inlet hose is kinked.
Check whether there is sufficient water pressure.
The filter in the water inlet is blocked.
Clean the filter.
The drain pump is activated for 2minutes. The wash-
ing machine door is then released. Wait for the drain
pump to stop before switching the washing machine
off.
Waterproof system.
Turn off   Ser-
vice
The water protection system has reacted.
Close the stopcock.
Call the Miele Customer Service Department.
 Service Fault F There is a fault.
Disconnect the washing machine from the electri-
city supply. Switch off at the wall and withdraw the
plug from the socket, or disconnect the fuse.
Wait at least 2minutes before reconnecting the
washing machine to the electricity supply.
Switch the washing machine on again.
Restart the programme.
If the fault message appears again, contact the
Miele Customer Service Department.
To switch off the fault message: Turn the programme selector to the position
and switch the washing machine off.
Problem solving guide
65
Fault message at the end of a programme
Problem Cause and remedy
Check dosage Excessive foam has built up during washing.
With TwinDos, check the dosage amount set.
Reduce the amount set in 10% increments.
Use less detergent next time and follow the manu-
facturer's instructions on dosage given on the
packaging.
Hygiene info: run a
programme at min.
75 °C or the “Clean
machine” pro-
gramme
When washing, a wash programme using a temperat-
ure above 60°C has not been run for a long time.
Turn the programme selector toFurther pro-
grammes/.
Touch the sensor controls until Maintenance
appears in the display.
Touch the OKsensor control.
The following appears in the display: Clean machine
Touch the OKsensor control.
Run the Clean machine programme using Miele ma-
chine cleaner or a universal powder detergent.
This will clean the washing machine and prevent a
build-up of bacteria and odours.
Align the washing
machine
The Pre-ironingextra option which runs at the end of
the programme could not be carried out properly.
Check whether the washing machine is aligned
correctly (see “Installation – Levelling the ma-
chine”).
Check whether the maximum drain height of 1m
has been exceeded.
If the fault message appears again, contact the Miele
Customer Service Department. The washing machine
can still be used, but without the Pre-ironing extra
option.
The messages will appear at the end of the programme and when the washing
machine is switched on and need to be confirmed with the OKsensor control.
Problem solving guide
66
Messages or faults with the TwinDos system
Problem Cause and remedy
 is almost empty.
Only a few more pro-
grammes are pos-
sible
The detergent in the cartridge is running low. There is
sufficient left for approx. 4to 8wash programmes.
Order a new cartridge.
TwinDos  is
empty. Check wash
results
The cartridge is empty.
Replace the cartridge.
Check if the laundry is clean. There may not have
been enough detergent.
If there was not enough detergent, wash the laun-
dry again.
Use “TwinDos” or
start Maintenance.
See 
TwinDos dispensing via compartment and/or
has not been used for a long time.
Use TwinDos for one of your next loads.
Carry out the TwinDos maintenance programme as
described in “Cleaning and care – TwinDos main-
tenance”.
TwinDos Mainten-
ance for compart-
ment  and com-
partment  must be
started. See 
TwinDos dispensing via compartment and/or
has not been used for too long a time. It is possible
that detergent has dried inside the hoses.
Immediately carry out the TwinDos maintenance
programme as described in “Cleaning and care –
TwinDos maintenance”.
The messages shown on this page are examples. They may differ depending on
whether they refer to compartment or .
Problem solving guide
67
Messages or faults with the TwinDos system
Problem Cause and remedy
No detergent was dis-
pensed during the main
wash.
TwinDos is deactivated.
Before the next wash programme, ensure that the
TwinDos sensor control is lit.
Detergent is not dispensed even though the TwinDos
sensor control is lit.
Give it another try.
If detergent is still not dispensed, call the Miele
Customer Service Department.
A new detergent cart-
ridge has been inserted,
but the cartridge is
identified as empty
when the machine is
switched on.
The washing machine was switched off when the de-
tergent cartridge was replaced.
Switch on the washing machine.
Remove the detergent cartridge and then reinsert
it into the compartment.
The counter is set to 0.
Problem solving guide
68
General problems with the washing machine
Problem Cause and remedy
The washing machine
smells.
Hygiene info was ignored. When washing, a wash
programme using a temperature above 60°C has not
been run for a long time.
Run the Clean machine programme using Miele
machine cleaner or a universal powder detergent.
This will clean the washing machine and prevent a
build-up of bacteria and odours.
The door and the detergent drawer were left closed
after washing.
Leave the door and the detergent drawer slightly
open to allow them to dry.
The machine shakes
during the spin cycle.
The machine feet are not level.
Level the machine and adjust the feet correctly.
The laundry has not
been spun properly and
is still wet.
The machine detected an imbalance during the final
spin cycle and reduced the spin speed automatically.
Include both large and small items in the load as
this will give better distribution during spinning.
Strange pump noises
can be heard.
This is not a fault.
These slurping noises occur at the end of the pump
sequence as a normal part of operation.
The display is in a dif-
ferent language.
A different language has been selected in “Settings,
Language .
Set the language you want. The flag symbol will
guide you.
Problem solving guide
69
General problems with the washing machine
Problem Cause and remedy
Large amounts of deter-
gent residue remain in
the detergent dispenser
drawer.
The water pressure is too low.
Clean the water inlet filter.
It may be useful to select the Water + extra option.
Powder detergent used in conjunction with water
softeners tends to become sticky.
In future, add washing powder into the dispenser
drawer first, and then add the water softener.
Fabric conditioner is not
completely dispensed
or too much water re-
mains in the com-
partment.
The siphon tube is not correctly positioned or is
clogged.
Clean the siphon, see “Cleaning and care - Clean-
ing the detergent dispenser drawer”.
At the end of the pro-
gramme there is still li-
quid in the capsule.
The small pipe in the detergent dispenser drawer
onto which the capsule is placed is blocked.
Clean the small pipe.
This is not a fault.
For technical reasons a small amount of water will
remain in the capsule.
There is water in the
fabric conditioner com-
partment next to the
capsule.
The sensor control was not activated.
Activate the sensor control when a capsule is
next used.
An empty capsule was not removed at the end of the
last wash programme.
Remove and dispose of the empty capsule at the
end of each programme.
There is a blockage in the small pipe in the detergent
drawer onto which the capsule is placed.
Clean the small pipe.
Problem solving guide
70
An unsatisfactory wash result
Problem Cause and remedy
Liquid detergent does
not give the required
result.
Liquid detergents usually contain no bleaching
agents. They do not remove fruit, coffee and tea
stains.
Use the Miele 2 Phase System. The targeted addi-
tion of UltraPhase 2 during the wash process re-
moves stains effectively.
Use a general purpose powder detergent contain-
ing a bleaching agent.
Grey, greasy particles
cling to washed laundry.
Insufficient amounts of detergent were used to break
down the particles of grease in heavily soiled laundry.
Use more detergent.
Before washing the next load, run the Clean ma-
chine using Miele machine cleaner or a powder
detergent.
White residues which
look like powder deter-
gent are seen on dark
textiles after washing.
The detergent contained compounds (zeolites) to aid
water softening which are not soluble in water. These
have ended up on the laundry.
Try and brush off the residues with a soft brush
once the laundry is dry.
Wash dark textiles using a detergent which con-
tains no zeolites. Liquid detergents usually contain
no zeolites.
Use the Dark garments/Denim programme for dark
coloured laundry.
Problem solving guide
71
The door will not open
Problem Cause and remedy
The door cannot be
pulled open during a
wash cycle.
The drum is locked during the wash cycle.
Follow the description in “6. Starting a programme
– Adding or removing laundry”.
Comfort cooling
appears in the display
after a programme has
been cancelled.
To protect the user against scalding, the door cannot
be opened if the suds temperature is higher than
55°C.
Wait until the temperature in the drum has de-
creased and the message has gone out in the dis-
play.
The following appears
in the display:
 Service Door release
fault F35
The door lock has jammed.
Call the Miele Customer Service Department.
Problem solving guide
72
Opening the door in the event
of a blocked drain outlet and/
or power cut
Switch off the washing machine.
Open the drain pump access panel.
Blocked drain outlet
If the drain outlet is blocked, there may
be a large quantity of water left behind
in the washing machine.
Risk of scalding due to hot suds.
Escaping suds will be hot if laundry
has been washed at high temperat-
ures!
Carefully allow all suds to drain off.
Draining the washing machine
Remove the drain filter, though not
completely.
Place a suitable container under the
access panel, e.g. a universal oven
tray.
Slowly unscrew the drain filter to let
the water out.
Tighten the drain filter back up again
if you need to interrupt the flow of
water.
Once the flow of water ceases:
Remove the drain filter completely.
Problem solving guide
73
Clean the drain filter thoroughly.
Remove any foreign objects (e.g.,
buttons, coins etc.) and clean the in-
terior. Turn the impellers by hand to
check that they rotate freely.
Replace the drain filter correctly and
tighten it securely.
Close the drain pump access panel.
Risk of water damage.
Make sure the drain filter is securely
tightened. Otherwise there is a risk of
water leakage during use.
Replace the drain filter correctly and
tighten it securely.
Open the door
Danger of injury due to rotating
drum!
Reaching into a moving drum is ex-
tremely dangerous.
Always make sure that the drum is
stationary before reaching in to re-
move laundry.
Use a screwdriver to unlock the door.
Pull open the door.
Service
74
Contact in the event of a fault
In the event of any faults which you
cannot remedy yourself, please contact
your Miele dealer or the Miele Customer
Service Department.
You can book a Miele Customer Ser-
vice Department call-out online at
www.miele.com/service.
Contact information for the Miele Cus-
tomer Service Department can be
found at the end of this document.
Please quote the model identifier and
serial number of your appliance (Fabr./
SN/Nr.) when contacting the Miele Cus-
tomer Service Department. This inform-
ation can be found on the data plate.
Please note that telephone calls may be
monitored and recorded for training
purposes and that a call-out charge will
be applied to service visits where the
problem could have been resolved as
described in this booklet.
The data plate is found above the
porthole glass when the door is
opened.
Optional accessories
Optional spare parts and accessories
for this washing machine are available
from your Miele Dealer, the Miele Spare
Parts Department or via the internet at
www.miele.co.uk.
Please note that telephone calls may
be monitored and recorded for training
purposes.
EPREL database
From 1 March 2021, information on en-
ergy labelling and ecodesign require-
ments will be available in the European
Product Database (EPREL). You can find
the product database at the following
link https://eprel.ec.europa.eu/. You will
be asked to enter the model identifier.
The model identifier can be found on
the data plate.
Made in xxx
Mod.: XXXxxx
Miele Service
www.miele.com/service
M-Nr.: xxxxxxxx Type: XXxx-X
Nr.:/ xxxxxxxxx
Warranty
For information on the appliance war-
ranty specific to your country please
contact Miele. See back cover for ad-
dress.
In the UK, your appliance warranty is
valid for 2 years from the date of pur-
chase. However, you must activate your
cover by calling 0330 160 6640 or re-
gistering online at www.miele.co.uk.
Installation
*INSTALLATION*
75
Front view
aWater inlet hose (pressure tested to
7000kPa)
bMains connection cable
cFlexible drain hose (with detachable
swivel elbow)
dControl panel
eDetergent dispenser drawer
fDoor
gAccess to drain filters, drain pumps
and emergency release
hAccess panel for TwinDos cartridges
iFour height-adjustable feet
Installation
*INSTALLATION*
76
Rear view
aDrain hose
bTransport clips for inlet and drain
hoses and mains connection cable
cMains connection cable
dProtruding lid for holding when mov-
ing the machine
eWater inlet hose (pressure tested to
7000kPa)
fSafety caps for transit bars
gTransport clips for inlet and drain
hoses and for storing transit bars
when not in use
Installation
*INSTALLATION*
77
Installation surface
A concrete floor is the most suitable in-
stallation surface. It is far less prone to
vibration during the spin cycle than
wooden floorboards or a carpeted sur-
face.
Please note:
The machine must be level and se-
curely positioned.
To avoid vibrations during spinning,
the machine should not be installed
on soft floor coverings.
If installing on a wooden joist floor:
Install the machine on a plywood
base (at least 59x52x3cm). The
base should span several joists and
be bolted to the joists and not only to
the floorboards. Check for the pres-
ence of pipes and cables first.
Tip: If possible, install the machine in a
corner. This is usually the most stable
part of the floor.
Injury can occur if the washing
machine has not been adequately
secured.
During installation, the washing ma-
chine must be secured on a plinth to
be made available on site (concrete
or brick), in order to ensure it cannot
fall or slip.
Secure the washing machine using a
clamp/fastening bracket (MTS floor
mounting kit – available from your
Miele dealer or Miele spare parts de-
partment).
Transporting the washing ma-
chine to its installation site
Danger of injury due to unsecure
lid.
Make sure the fixings at the back of
the lid are secure. Otherwise there is
a danger of the lid being pulled off
when carrying the machine.
Before carrying the machine check
that the lid is secure where it pro-
trudes at the back of the machine.
Carry the washing machine by the
front feet and by the lid where it pro-
trudes at the back of the appliance.
Installation
*INSTALLATION*
78
Removing the transit bars
Removing the left-hand transit bar
Push the cover out and turn the left-
hand transit bar 90° using the span-
ner supplied.
Withdraw the transit bar.
Removing the right-hand transit bar
Push the cover out and turn the left-
hand transit bar 90° using the span-
ner supplied.
Withdraw the transit bar.
Installation
*INSTALLATION*
79
Covering holes
Risk of injury from sharp edges.
There is a risk of injury from reaching
into holes that are not covered.
Cover the holes for the transit bars
after they have been removed.
Push the covers in firmly until they
engage in position.
Securing the transit bars
Secure the transit bars to the back of
the washing machine. Make sure that
the top catch is located above the
holder.
Risk of damage from incorrect
transport.
The washing machine may become
damaged if moved without the transit
bars in place.
Keep the transit bars in a safe place.
Fit them again if the machine is to be
moved (e.g. when moving house).
Installation
*INSTALLATION*
80
Fitting the transit bars
Opening the covers
Press against the retainer with a
sharp object (a narrow screwdriver,
for example).
The cover opens.
Fitting the transit bars
To fit the bars, follow the instructions
for removing them in reverse order.
Tip: The bars will slide in more easily if
you lift the drum slightly.
Installation
*INSTALLATION*
81
Levelling the machine
The washing machine must stand per-
fectly level on all four feet to ensure
safe and proper operation.
Incorrect installation may increase elec-
tricity and water consumption and may
cause the machine to move about.
Screwing out and adjusting the feet
The four adjustable screw feet are used
for levelling the washing machine. The
machine is supplied with all four feet
are screwed in.
Using the spanner supplied, turn
counter nut 2 in a clockwise direction.
Then turn counter nut 2 together with
foot 1 to unscrew.
Use a level to check that the washing
machine is standing level.
Hold foot 1 securely with a pipe
wrench. Turn counter nut 2 again us-
ing the spanner supplied until it sits
firmly up against the housing.
Risk of damage due to incor-
rectly aligned washing machine.
There is a danger of the washing ma-
chine moving about if the feet are not
secured.
Turn all four counter nuts for the feet
until they sit firmly up against the
housing. Please also check this for
the feet which did not need adjust-
ment.
Installation
*INSTALLATION*
82
Installing under a continuous work-
top
Risk of electric shock due to ex-
posed cables
There is a risk of coming into contact
with live parts while the lid is re-
moved.
Building under kits* must only be in-
stalled/dismantled by a suitably qual-
ified fitter in accordance with the in-
structions supplied.
- A special building under kit* is re-
quired. The cover plate supplied with
the building under kit is used to re-
place the machine lid. It is necessary
to fit the coverplate for electrical
safety reasons.
- Connections for electricity, water and
drainage should be installed in such a
way that they remain accessible
when the machine is in its final posi-
tion.
Fitting instructions are supplied with the
building-under kit.
Washer-dryer stack
The washing machine can be combined
with a Miele tumble dryer in a washer-
dryer stack. The appropriate “WTV”
stacking kit* to match your dryer is re-
quired.
All parts marked* are available from
your Dealer or Miele.
Please note:
a= at least 2cm
b= WTV without drawer: 172cm
WTV with drawer: 181cm
c= 64cm
Installation
*INSTALLATION*
83
The water protection system
The Miele water protection system pro-
tects all parts of the washing machine
from water damage.
The system consists of three main com-
ponents:
- the inlet hose
- the electronic unit and drainage and
overflow protection
- the drain hose
Inlet hose
- Protection against bursting
The inlet hose is tested to withstand
pressure of at least 7,000kPa.
Electronic unit and washing machine
housing
- Sump
Any leaking water is collected in a
sump in the base of the machine. A
float switches off the water inlet
valves, preventing any more water
from flowing into the machine and
water in the suds container is
pumped away.
- Overflow protection
This prevents the washing machine
taking in too much water. If the water
level exceeds a certain level, the
drain pump switches in and pumps
the excess water away.
Drain hose
The drain hose is protected by a ventila-
tion system which prevents the washing
machine from being emptied com-
pletely.
Connection to the water supply
Health risk and risk of damage
due to contaminated incoming water.
The quality of the incoming water
must correspond to the drinking wa-
ter specification of the country in
which the washing machine is being
operated.
Always connect the washing ma-
chine to the mains water supply.
The washing machine should be con-
nected to the mains water supply in ac-
cordance with current local and national
safety regulations. The German author-
ities do not require it to have a non-re-
turn valve as the washing machine has
been designed to comply with DIN reg-
ulations.
The water connection pressure needs
to be between 100kPa and 1000kPa. If
the water connection pressure exceeds
1000kPa, a pressure reducing valve
must be installed.
A stopcock with a ¾inch threaded
union is required for the connection. If
this is not available, only a qualified in-
staller may connect the washing ma-
chine to the mains water supply.
The connection point is subject to
mains water pressure.
Turn on the stopcock slowly and
check for leaks. Correct the position
of the washer and the threaded
union if necessary.
The washing machine is not suitable
for connection to a hot water supply.
The washing machine must not be
connected to a hot water supply.
Installation
*INSTALLATION*
84
Maintenance
Only use a genuine Miele hose that has
been pressure tested to withstand at
least 7,000kPa should you ever need a
replacement.
Damage caused by dirty water.
A filter is located in the open end of
the inlet hose and another in the in-
take point to protect the inlet valve in
the washing machine.
These filters must not be removed.
Hose extension
Longer hoses 2.5 or 4.0m in length are
available from your Miele Dealer or
Miele as optional extras.
Installation
*INSTALLATION*
85
Water drainage
The suds are drained through a drain
pump with a 1m delivery head. For the
water to drain freely, the hose must be
free of kinks.
If required, the hose can be extended to
a length of up to 5m. Accessories are
available from Miele or from your Miele
dealer.
For a delivery head of more than 1m
(up to a max. of 1.8m) a replacement
drain pump will need to be fitted.
Please contact Miele for advice.
For a delivery head of 1.8 m the hose
can be extended to a length of up to
2.5m. Accessories are available from
Miele or from your Miele dealer.
Drainage options:
1. Directed into a sink or basin:
Please note:
Hook the hose over the edge and
secure it.
If the water is pumped into a
washbasin, make sure that it can
drain away freely. Otherwise there
is a risk of water overflowing or of
some of the drained water being
sucked back into the machine.
2. Connected securely to a plastic drain
pipe with a rubber nipple (there is no
need to use a siphon).
3. Connected securely to a floor drain
(gully).
4. Connected securely to a washbasin
with plastic nipple.
Please note:
aAdapter
bSpigot nut
cHose clip
dEnd of the hose
Fit adapter to the sink drain outlet
using nut .
Attach the end of hose to adapter
.
Use a screwdriver to tighten hose clip
up close to the nut.
Installation
*INSTALLATION*
86
Electrical connection
The washing machine is supplied with
an electrical connection cable with
moulded plug ready for connection to a
switched socket.
The socket must be easily accessible
after the washing machine has been in-
stalled. If that is not possible, ensure
that a suitable means of disconnection
is provided on the installation side for
each pole.
Risk of fire from overheating.
Connecting the washing machine to
a multi-socket plug adapter or to an
extension lead can overload the
cable.
Do not use an extension lead or
multi-socket plug adapter.
The electrical system must comply with
local and national safety regulations
(BS7671 in the UK). We recommend
the use of a suitable RCD .
If the connection cable is damaged, it
must only be replaced with a specific
connection cable of the same type
(available from the Miele Customer Ser-
vice Department). For safety reasons,
such replacement may only be carried
out by a qualified technician or the
Miele Customer Service Department.
The data plate indicates the nominal
power consumption and the appropri-
ate fuse rating. Compare the specifica-
tions on the data plate with those of the
electricity supply and make sure that
they match.
If in any doubt, consult a qualified elec-
trician.
Temporary or permanent operation on
an autonomous power supply system or
a power supply system that is not syn-
chronised with the mains power supply
(e.g. island networks, back-up systems)
is possible. A prerequisite for operation
is that the power supply system com-
plies with the specifications of
EN50160 or an equivalent standard.
The function and operation of the pro-
tective measures provided in the do-
mestic electrical installation and in this
Miele product must also be maintained
in isolated operation or in operation that
is not synchronised with the mains
power supply, or these measures must
be replaced by equivalent measures in
the installation. As described, for ex-
ample, in the current version of BS OH-
SAS 18001–2 ISO 45001.
87
Technical data
88
Height 850mm
Width 596mm
Depth 636mm
Depth with door open 1054mm
Height for building under 820 (+8/-2)mm
Width for building under 600mm
Depth for building under 600mm
Weight Approx. 90kg
Capacity 9.0kg dry laundry
Supply voltage See data plate
Rated load See data plate
Fuse rating See data plate
Consumption data See “Consumption data”
Minimum water flow pressure 100kPa (1bar)
Maximum water flow pressure 1000kPa (10bar)
Water inlet hose length 1.60m
Drain hose length 1.50m
Connection cable length 2.00m
Maximum delivery head 1.00m
Maximum drainage length 5.00m
LEDs Class1
Test certifications awarded See data plate
Power rating in off mode 0.40W
Networked standby 0.80W
Frequency range 2.4000–2.4835GHz
Maximum transmission power <100mW
Technical data
89
EU Conformity declaration
Miele hereby declares that this washing machine complies with Directive 2014/53/
EU.
The complete text of the EU declaration of conformity is available from one of the
following internet addresses:
- Products, Download from www.miele.ie
- For service, information, operating instructions etc: go to www.miele.ie/do-
mestic/customer-information-385.htm and enter the name of the product or the
serial number
UK Conformity declaration
Miele hereby declares that this washing machine complies with UK Radio Equip-
ment Regulations 2017, as amended.
The complete text of the UK declaration of conformity is available from one of the
following internet addresses:
- Products, Download from www.miele.co.uk
- For service, information, operating instructions etc: go to www.miele.co.uk and
enter the name of the product or the serial number
Consumption data
90
Programme Load Energy Water
Running
time Temperature1Residual
moisture Speed
kg kWh Litres h:min °C % rpm
ECO 40-60* 9.0 0.80 65 3:29 39 50 1400
4.5 0.45 56 2:39 29 50 1400
2.5 0.25 28 2:29 25 52 1400
Cottons 60 9.0 1.45 65 2:29 54 53 1400
20 9.0 0.45 75 2:39 20 53 1400
Minimum iron 30 4.0 0.60 57 1:59 30 30 1200
Express 20240 3.5 0.33 30 0:20 27 60 1200
Woollens 30 2.0 0.23 35 0:39 1200
*Test programme for compliance with EU legislation regarding ecodesign 2019/2023 and energy labelling in accordance with Regulation
No. 2019/2014
1Maximum laundry temperature reached in main wash.
2Short extra option activated
TwinDos dispensing must be deactivated when carrying out comparison tests.
Information for customers
Consumption data can vary from the nominal values given depending on water pressure, water hardness, water inlet temperature, room tem-
perature, type and volume of load, fluctuations in the mains voltage and any extra options selected.
Settings
91
You can use the settings to alter the
washing machine's electronics to suit
changing requirements.
The settings can be altered at any
time.
Accessing the Settings menu
Turn the programme selector to the
Further programmes/position.
Outerwear OK
Touch the sensor controls until
the following appears in the display:
Settings  OK
Confirm with the OKsensor control.
Language  OK
You are now in the Settings sub-menu.
Selecting settings
Touch the sensor controls until
the setting you want appears in the
display.
- The sensor control scrolls down
the list.
- The sensor control scrolls up the
list.
Touch the OKsensor control to select
the setting displayed.
Changing a setting
Touching the sensor controls will
call up the different options for the
setting.
The option that is selected will have a
tick next to it.
Touch the OKsensor control to activ-
ate the option you want in the dis-
play.
Closing the settings menu
Turn the programme selector.
Settings
92
Language
The display can be set to appear in
one of several different languages.
The flag after the word Language acts
as a guide in case a language which is
not understood has been set.
The language selected is saved.
TwinDos
You can set the type of detergent and
dispensing quantities and check the
fill level of the UltraPhase1 and
UltraPhase2 cartridges.
Change dosage
The values set for dispensing deter-
gent from compartments and
can be checked and corrected.
Check level
This function is only available when
UltraPhase1 and 2 are being used.
The fill level is displayed in a bar chart.
The display only works correctly when
the following conditions are met:
1. New (full) cartridges are used.
2. The cartridges must not be removed
from the washing machine before
they need replacing.
Select detergent
If you wish to use your own detergent
with the TwinDos function instead of
UltraPhase1 and 2, you will need to
purchase the TwinDos refill cartridge
separately (optional accessory).
UltraPhase1 and 2 can only be dis-
pensed as a package. If a different
agent is selected, the setting for the
other compartment is automatically de-
leted.
The following agents can be used:
-Universal
-Delicates
-Delicates/Woollens
-Fabric conditioner
-No agent
Follow the manufacturer's instruc-
tions on dosage given on the pack-
aging.
The dispensing quantity required for
the agent being used must be set.
Follow the instructions in the display
on how to do so.
Tip: If you select No agent the respect-
ive TwinDos compartment will be deac-
tivated.
Settings
93
Degree of soiling
You can specify the degree of soiling
that is preset for the sensor con-
trol.
Options:
-Light
-Normal(factory default)
-Heavy
Buzzer volume
The buzzer sounds to let you know the
programme has finished. The buzzer
can be set to be louder or quieter.
Selection
-Off
-      (quiet)
-      (loud) (factory default)
Keypad tone
Each touch of a sensor control is con-
firmed with an audible tone.
Selection
-Off
-      (quiet)
-      (factory default)
-      (loud)
Welcome tone
The volume for the welcome tone can
be set to one of 7different settings.
Selection
-Off
-      (quiet)
-      (factory default)
-      (loud)
Consumption
In this setting you can check the
saved energy and water consumption
values.
Selection
-Previous programme
Shows the consumption for the last
wash programme carried out.
-Total consumption
Shows the sum of the energy and the
sum of the water used by the previ-
ous programmes.
-Reset function
The energy consumption and water
consumption totals are reset to zero.
Settings
94
Code
The PIN code prevents the washing
machine being used without your
knowledge.
Selection
-Activate
If you activate the PIN code, you
have to enter a PIN code after
switching the washing machine on.
Otherwise it cannot be operated.
The factory default PIN code is 125.
-Change
If wished, you can set a different
three-digit PIN code.
Do not forget the code you have
set.
If you forget the code, only Miele
Technical Service can unlock the
washing machine.
Make a note of your new code.
-Deactivate
The washing machine is to be oper-
ated again without entering a PIN
code. This only appears if the PIN
code had been activated previously.
Units
The temperature can be displayed as
degrees °C/Celsius or °F/Fahrenheit.
The factory default is °C/Celsius.
Brightness
You can set the brightness of the dis-
play, the sensor controls and the
dimmed sensor controls.
Selection
-Display
Controls the brightness of the dis-
play.
      (dark)
      (light) (factory default)
-Buttons active
Controls the brightness of the activ-
ated sensor controls.
      (dark)
      (factory default)
      (light)
-Buttons inactive
Controls the brightness of the sensor
controls that can be activated.
      (dark)
      (factory default)
      (light)
Tip: Ensure that there is a discernible
difference in brightness between the
activated and dimmed sensor controls.
A big difference in brightness makes it
easier to operate the appliance.
Settings
95
Disp. switch-off stat.
The display and the sensor control
lighting is switched off to save energy.
The Start/Add laundrysensor control
flashes slowly.
Selection
-On (factory default)
The lighting switches off after
10minutes.
-On (not current pr.)
The lighting remains switched on
throughout the programme. The light-
ing switches off 10minutes after the
programme has ended.
-Off
The lighting remains switched on.
Programme info
You can select the information that will
be displayed temporarily in the display
after a programme has been selected.
Selection
-Programme name
The programme name is shown in the
display for several seconds.
-Prog. & max load (factory default)
The programme name and the max-
imum load size are shown in the dis-
play for several seconds.
-Off
Directly after the programme has
been selected, the standard display
is shown with temperature, spin
speed and programme duration.
Memory
The washing machine will save the
last settings (temperature, spin speed
and some of the extras) selected for a
programme after the programme has
started.
When the programme is chosen again,
the saved settings will appear in the
display.
Memory is deactivated as standard.
Long p-wash Cotton
If you require a longer pre-wash, you
can extend the standard pre-wash
time of 25minutes.
Selection
-No increase (factory default)
25minute pre-wash.
-+ 6 min
31minute pre-wash.
-+ 9 min
34minute pre-wash.
-+ 12 min
37minute pre-wash.
Settings
96
Soak duration
You can set a duration for the soak
process of between 30minutes and
6hours.
The duration can be selected in
30minute increments. When the Soak
extra option is selected, the laundry will
be soaked for the duration selected.
A duration of 0:30h is set as standard.
Gentle action
With gentle action activated, drum
agitation is reduced. In this way, lightly
soiled items can be washed more
gently.
Gentle action can be activated for the
Cottons and the Minimum iron pro-
grammes.
Gentle action is deactivated as stand-
ard.
Temp. reduction
At high altitudes, water has a lower
boiling point. Miele recommends ac-
tivating the reduced temperature set-
ting at altitudes of 2000m or above to
prevent water from boiling. The max-
imum temperature is reduced to 80°C
even if a higher temperature is selec-
ted.
The reduced temperature setting is de-
activated as standard.
Water plus
You can select which function is incor-
porated into the Water + extra option.
Selection
-Extra water (factory default)
The water level is increased in the
wash and rinse stages of the pro-
gramme
-Extra rinse
An additional rinse cycle is carried
out
-Extra water + rinse
The water level is increased in the
wash and rinse stages and an addi-
tional rinse is carried out
Water plus level
There are 4different water levels
which can be selected for the Water +
extra option.
Levels
-Normal(factory default)
-Plus 
-Plus 
-Plus 
Settings
97
Maximum rinse level
This function is important for allergy
sufferers as it achieves excellent rinse
results.
The water level in the rinses can be per-
manently set to the highest value. The
water consumption will be increased.
The maximum rinse level is deactivated
as standard.
Suds cooling
Additional water flows into the drum at
the end of the main wash to cool the
suds down.
Suds cooling takes place when a Cot-
tonsprogramme with a temperature of
70°C or higher is selected.
Suds cooling must be activated:
- To prevent the danger of scalding if
the drain hose is hooked over the
edge of a sink or basin
- In buildings where the drainage pipes
do not comply with DIN1986
Suds cooling is deactivated as stand-
ard.
Low water pressure
If the water pressure is below 100kPa
(1bar), the washing machine cancels
the programme and the Water intake
See  fault message appears.
If the on-site water pressure cannot be
increased, activating this function will
prevent the programme from being can-
celled.
Low water pressure is activated as
standard.
Anti-crease
The anti-crease function reduces
creasing after the end of the pro-
gramme.
At the end of the programme, the drum
continues to turn at intervals for up to
30minutes. The washing machine door
can be unlocked at any time by touch-
ing the Start/Add laundrysensor control
and then opened.
Anti-crease is activated as standard.
Settings
98
Miele@home
Control the networking of your wash-
ing machine with your WiFi network.
The following points may appear in the
sub-menu:
Set up
This message only appears if the wash-
ing machine has not yet been connec-
ted to a WiFi network.
Please refer to “Before using for the first
time” for instructions on how to set up
the connection.
Deactivate (visible if Miele@home is ac-
tivated)
Miele@home remains set up, the WiFi
function is switched off.
Activate (visible if Miele@home is deac-
tivated)
The WiFi function is reactivated.
Connection status (visible if Miele@home
is activated)
The following values are displayed:
- The quality of WiFi reception
- The network name
- The IP address
Set up again (visible if set up)
Resets the WiFi login (network) to im-
mediately re-establish a new connec-
tion.
Reset (visible if set up)
- The WiFi is switched off.
- The WiFi connection will be reset to
the factory default setting.
The network configuration should be re-
set whenever a washing machine is be-
ing disposed of or sold, or if a used
washing machine is being put into oper-
ation. This is the only way to ensure
that all personal data has been re-
moved and the previous owner will no
longer be able to access the washing
machine.
A new connection setup has to be car-
ried out in order to use the Miele@home
setting again.
Settings
99
Remote control
The Remote control setting is only vis-
ible if the Miele@home setting is set up
and activated.
Once the Miele app has been installed
on your mobile device, you can check
the status of your washing machine
from anywhere and start it remotely.
You can also control it remotely via the
MobileStart programme.
You can switch off the Remote control
setting if you do not want to operate the
washing machine with your mobile
device.
If Remote control is not switched on, the
app can cause the programme to be
cancelled.
Use the delay start function to set a
timeframe within which you want to
start the washing machine (see “Delay
start/SmartStart”).
The washing machine will then start
within the timeframe specified when it
receives your signal.
If it has not received a start signal by
the latest start time set, the washing
machine will start automatically.
Remote control is activated as stand-
ard.
SmartGrid
The SmartGrid setting is only visible if
the Miele@home setting is set up and
activated.
This function can be used for starting
your washing machine automatically
at a time when your energy supplier's
energy costs are most economical.
Activating SmartGrid gives the Delay
start sensor control a new function. Use
the delay start control to set the
SmartGrid. The washing machine will
then start within the timeframe specified
by you when it receives a signal from
your energy supplier.
If a signal has not been received from
the energy supplier by the latest start
time set, the washing machine will start
automatically (see “Delay start”).
SmartGrid is deactivated as standard.
Settings
100
RemoteUpdate
The RemoteUpdatemenu option is only
displayed and can only be selected if
the requirements for using
Miele@home have been met (see “Be-
fore using for the first time –
Miele@home”).
The RemoteUpdate function is used to
update the software in your washing
machine. If an update is available for
your washing machine, it will automatic-
ally download it. Updates will not be in-
stalled automatically. They must be initi-
ated manually.
If you do not install an update, you can
continue to use your washing machine
in the usual way. However, Miele re-
commends installing updates.
Activating/Deactivating
The RemoteUpdate function is activ-
ated as standard. Available updates will
be downloaded automatically but will
only be installed if you initiate installa-
tion manually.
Deactivate RemoteUpdate if you do not
want any updates to be downloaded
automatically.
Running RemoteUpdate
Information about the content and
scope of an update will be provided in
the Miele app.
A message will appear in your washing
machine display if a software update is
available.
You can install the update immediately
or postpone this until later. When the
washing machine is switched on again,
you will be reminded about the update.
Deactivate RemoteUpdate if you do not
want to install the update.
The update may take several minutes.
Please note the following information
about the RemoteUpdate function:
- You will only receive a message when
an update is available.
- Once an update has been installed, it
cannot be undone.
- Do not switch off the washing ma-
chine during an update. Otherwise,
the update will be aborted and will
not be installed.
- Some software updates can only be
carried out by the Miele Customer
Service Department.
Settings
101
Copyrights and licences for the
communication module
For the purpose of operating and con-
trolling the communication module,
Miele uses proprietary or third-party
software that is not covered by open
source licensing terms. These items of
software/software components are pro-
tected by copyright. The copyrights
held by Miele and third parties must be
respected.
Furthermore, this communication mod-
ule contains software components
which are distributed under open
source licence conditions. The open
source components contained in the
appliance along with the corresponding
copyright notices, copies of the licens-
ing terms valid at the time, and any fur-
ther information can be accessed loc-
ally via IP using a web browser (http://
<IP address>/Licenses). The liability
and warranty arrangements for the
open source licences displayed in this
location only apply in relation to the re-
spective rights holders.
Detergents and care products
102
Detergent, fabric care, additives and
machine care products are available for
this washing machine. All the products
have been designed for Miele washing
machines.
These and many other useful products
can be ordered via the internet at
www.miele.co.uk or from Miele (see end
of this booklet for contact details).
Detergent
Miele UltraPhase1 and 2
- 2-component detergent for whites
and colours
- For brilliant colours and spotlessly
white laundry
- Excellent stain removal even at low
temperatures
UltraWhite (powder detergent)
- Best results at 20/30/40/60/95°C
- Radiant white laundry thanks to
powerful formula with active oxygen
- Excellent stain removal even at low
temperatures
UltraColor (liquid detergent)
- Best wash results at 20/30/40/60°C
- With colour-protection formula for
brilliant colours
- Excellent stain removal even at low
temperatures
WoolCare delicates detergent (liquid
detergent)
- For wool, silks and delicates
- Special care complex based on
wheat protein and with colour-pro-
tection formula
- Best wash results at 20/30/40/60°C
Detergents and care products
103
Specialist detergents
These specialist detergents are avail-
able as convenient single-use capsules.
Caps Sport
- For synthetic fabrics
- Neutralises odours thanks to built-in
odour absorber
- Prevents static charge in clothes
- Retains the shape and breathability
of synthetic fabrics
Caps DownCare
- For down-filled items
- Retains the elasticity and breathabil-
ity of down
- Lanolin for effective cleaning and
gentle care
- Down does not stick together and re-
tains its loft
Caps WoolCare
- Woollens and delicates detergent
- Special wheat-protein-based agents
- Fibre-protection technology to help
prevent items shrinking and felting
- Colour-protection formula for gentle
cleaning
Caps UltraDark
- Special-purpose detergent for dark
and black laundry
- Colour-protection formula for gentle
cleaning
- Anti-pilling effect protects your gar-
ments from discolouration
- Retains colour intensity and bright-
ness
Caps CottonRepair
- Special-purpose detergent for cotton
fabrics
- Visibly renews fabric with just one
wash
- Special Miele formula with No-
vozymes technology
- Removes pilling and renews colour
intensity and brightness
- Depending on fabric do not use more
than 1–2 times per year
Caps SilkCare
- Silks and delicates detergent
- Special care product made with silk
protein
- Preserves the smooth surface of silk
textiles
- Gentle cleaning to protect silk fibres
Detergents and care products
104
Fabric care
These fabric care products are available
as convenient single-use capsules.
Fabric conditioner cap
- Fabric conditioner for freshly scented
laundry
- Pure and thorough cleanliness with a
fresh scent
- For soft, bouncy laundry
- Prevents static charge in clothes
Cap ImpraProtect
- Proofing agent for sportswear and
waterproof clothing
- Effective proofing to protect against
water and wind, and to give a dirt-re-
pellent finish
- Retains the breathability of fabrics
Additives
Additives are available as convenient
single-use capsules.
Cap Booster
- Highly effective stain remover
- Enzyme technology to help remove
stubborn stains
- Suitable for whites and colours
- For best wash results even at low
temperatures
Machine care
TwinDosCare
- Cleaning agent for the TwinDos dis-
pensing system
- Use before a prolonged downtime (at
least 2months)
- Use before changing to a different
product
Descaling agent
- Removes heavy limescale deposits
- Mild and gentle with natural citric
acid
- Gentle on heater elements, drum and
other components
IntenseClean
- For hygienic cleanliness in washing
machines
- Removes grease, bacteria and asso-
ciated unpleasant odours
- Effective thorough cleaning
Water softener tablets
- Reduces the amount of detergent
needed for hard water
- Less detergent residue in fabrics
- Less chemicals in waste water due to
reduced amount of detergent
United Kingdom
Miele Co. Ltd., Fairacres, Marcham Road, Abingdon, Oxon, OX14 1TW
Tel: 0330 160 6600, Internet: www.miele.co.uk/service, E-mail: info@miele.co.uk
Australia
Miele Australia Pty. Ltd.
ACN 005 635 398
ABN 96 005 635 398
Level 4, 141 Camberwell Road
Hawthorn East, VIC 3123
Tel: 1300 464 353
Internet: www.miele.com.au
Miele Electrical Appliances Co., Ltd.
1-3 Floor, No. 82 Shi Men Yi Road
Jing' an District
200040 Shanghai, PRC
Tel: +86 21 6157 3500
Fax: +86 21 6157 3511
E-mail: info@miele.cn,
Internet: www.miele.cn
China Mainland
Miele (Hong Kong) Ltd.
41/F - 4101, Manhattan Place
23 Wang Tai Road
Kowloon Bay, Hong Kong
Tel: (852) 2610 1025
Fax: (852) 3579 1404
Email:
customerservices@miele.com.hk
Website: www.miele.hk
Hong Kong, China
Miele India Pvt. Ltd.
1st Floor, Copia Corporate Suites,
Commercial Plot 9,
Mathura Road, Jasola,
New Delhi - 110025
E-mail: customercare@miele.in
Website: www.miele.in
India
Miele Ireland Ltd.
2024 Bianconi Avenue
Citywest Business Campus
Dublin 24
Tel: (01) 461 07 10
Fax: (01) 461 07 97
E-Mail: info@miele.ie
Internet: www.miele.ie
Ireland
Malaysia
Miele Sdn Bhd
Suite 12-2, Level 12
Menara Sapura Kencana
Petroleum
Solaris Dutamas No. 1
Jalan Dutamas 1
50480 Kuala Lumpur, Malaysia
Phone: +603-6209-0288
Fax: +603-6205-3768
Miele New Zealand Limited
IRD 98 463 631
8 College Hill
Freemans Bay, Auckland 1011
New Zealand
Tel: 0800 464 353
Internet: www.miele.co.nz
New Zealand
Miele Pte. Ltd.
29 Media Circle
#11-04 ALICE@Mediapolis
Singapore 138565
sTel: +65 6735 1191
Fax: +65 6735 1161
E-Mail: info@miele.com.sg
Internet: www.miele.sg
Singapore
Miele (Pty) Ltd.
63 Peter Place
Bryanston 2194
P.O. Box 69434
Bryanston 2021
Tel: (011) 875 9000
Fax: (011) 875 9035
E-mail: info@miele.co.za
Internet: www.miele.co.za
South Africa
Miele Appliances Ltd.
Showroom 1
Eiffel 1 Building
P.O. Box 114782 - Dubai
Tel. +971 4 3044 999
Fax. +971 4 3418 852
800-MIELE (64353)
E-Mail: info@miele.ae
Website: www.miele.ae
United Arab Emirates
Manufacturer: Miele & Cie. KG, Carl-Miele-Straße 29, 33332 Gütersloh, Germany
Thailand
Miele Appliances Ltd.
BHIRAJ TOWER at EmQuartier
43rd Floor Unit 4301-4303
689 Sukhumvit Road
North Klongton Sub-District
Vadhana District
Bangkok 10110, Thailand
Sheikh Zayed Road, Umm Al Sheif
M.-Nr. 12 029 600 / 00en-GB, IE
WCG 660
23


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