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Problem solving guide
39
Many malfunctions and faults that can occur in daily operation can be easily
remedied. You can save time and money in many cases, as you do not need to call
the Miele Customer Service Department.
Information to help you rectify faults yourself can be found at www.miele.com/ser-
vice.
The following tables are designed to help you to find the cause of a malfunction or a
fault and to resolve it.
The programme does not start
Problem Cause and remedy
The control panel re-
mains dark.
There is no power to the washing machine.
Check whether the plug is plugged in.
Check whether the fuse has tripped.
The washing machine has switched off automatically
to save energy.
Turn the programme selector to switch the washing
machine back on.
and  alternately ap-
pear in the time display.
The door is not closed properly. The door lock could
not engage.
Close the door again.
Start the programme again.
If the fault message appears again, contact the Ser-
vice Department.
The programme is cancelled and a fault indicator light lights up in
the control panel
Problem Cause and remedy
The fault indicator light
lights up, and  ap-
pear alternately in the
time display and the
buzzer sounds.
The water outlet is blocked or restricted.
The drain hose has been fixed too high.
Clean the drain filter and the drain pump.
The maximum delivery head is 1m.
The fault indicator light
lights up, and  ap-
pear alternately in the
time display and the
buzzer sounds.
The water inlet is blocked or restricted.
Check whether the stopcock is opened properly.
Check whether the inlet hose is kinked.
Check whether the water pressure is too low.
The filter in the water inlet is blocked.
Clean the filter.
39


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