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What to do if Cause . . . Remedy . . .
. . . the drum door cannot be
opened.
The appliance is not plugged in
to the electricity supply.
Put the plug in the socket.
Power cut
See “What to do if” - (1st
Section) on how to open the
door.
The door was not correctly
engaged.
Please press hard against
the lock side of the drum
door and then press the
“Door” button.
There is still water in the drum.
Select the “Drain”
programme for the water to
be pumped out.
Open the drum door
The suds temperature is higher
than 55°C.
. . . The machine shakes dur-
ing the spin cycle
The four feet are not resting
evenly on the floor.
Level the machine (see
Installation Section).
. . . In spite of adequate
water supply the water flows
slowly into the machine
The filter in the water inlet
system is blocked.
Clean the water inlet filter.
. . . Large residues of deter-
gent remain in the dispenser
drawer
The water supply pressure is
too low.
Clean the filter in the water
inlet system.
It may be useful to select
“Water plus”.
Washing powder used with
water softener tends to become
sticky.
Pour washing powder into
the dispenser before adding
any water softener.
. . Fabric conditioner is not
completely dispensed or
water remains in the p com-
partment
The dispenser drawer was not
pushed right in when the fabric
conditioner was being flushed
in.
The siphon tube is either
incorrectly positioned or
clogged.
Clean the siphon tube.
Problem solving guide
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