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General problems
Problem Possible cause Remedy
The machine shakes
during the spin cycle.
The machine feet are
not level.
Level the machine (see
"Installation").
The pump makes strange
noises.
This is not a fault! These noises occur at the end of
a pump sequence as a normal part of the
operation.
Large amounts of
detergent residue remain
in the detergent dispenser
drawer.
The water supply
pressure is too low.
Clean the filters in the
water inlets.
Powder detergent
used in conjunction
with water softeners
tends to become
sticky.
In future, add washing
powder into the dispenser
drawer first, and then add
the water softener.
Fabric conditioner is not
completely dispensed or
too much water remains
in the § compartment.
The siphon tube is not
correctly positioned or
is clogged up.
Clean the siphon, (see
"Cleaning and care -
Cleaning the detergent
dispenser drawer").
The display is in a
different language.
A different language
has been selected in
"Settings J"
"Language J".
Set the language you want.
The flag symbol will guide
you.
Problem solving guide
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