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Problem solving guide
53
Problem Cause and remedy
A message not listed in
this table is appearing
in the timer display.
There is an electronic module fault.
Disconnect the power supply to the hob for
approx. 1minute.
If the problem persists after power has been
restored, please contact the Customer Service
Department.
Unexpected behaviour
Problem Cause and remedy
Power level9 is auto-
matically reduced if you
also set power level9
for the connected cook-
ing zone.
Operating both zones at power level9 exceeds the
permitted maximum power for the two zones.
Use a different cooking zone.
A cooking zone
switches off automatic-
ally.
It has been operated for too long.
You can use the cooking zone again by switching
it back on (see “Safety switch-off”).
The cooking zone is not
working in the usual
way on the power set-
ting selected.
The overheating protection mechanism has been
activated.
See “Safety features”.
A cooking zone or the
whole hob switches off
automatically.
The overheating protection mechanism has been
activated.
See “Safety features”.
The Booster has deac-
tivated early automatic-
ally.
The overheating protection mechanism has been
activated.
See “Safety features”.
53


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