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Problem solving guide
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Other problems
Problem Cause and remedy
The floor of the refriger-
ator section is wet.
The condensate drain hole is blocked.
Clean the condensate channel and drain hole.
Food has frozen to-
gether.
The food packaging was not dry when placed in the
freezer.
Use a blunt instrument, e.g. a spoon handle or
plastic scraper, to prise it apart carefully.
There is no audible
alarm even though the
appliance door has
been open for a long
time.
This is not a fault. The alarm was switched off in Set-
tings mode. If you want to switch the audible alarm
back on:
In Settings mode, use the or sensor con-
trol to scroll to the symbol.
Touch OK.
Use the and sensor controls to select the
volume you want for alarms and buzzers.
Touch OK.
appears in the display when the alarms and
buzzers are switched on.
73


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