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. . . the descaling programme was started by mistake.
The descaling programme cannot be cancelled once you
have touched the OK sensor. The programme has to be
completed through to the end. This is a safety measure to
ensure that the machine is fully descaled, and is important for
the long-term protection of the machine and to ensure it
functions correctly.
. . . the coffee machine makes loud noises during the
descaling programme.
During the descaling programme you will hear loud noises as
water is flushed through the machine under high pressure.
These are no cause for concern.
. . . the heating-up time is getting longer, the amount of
water coming through is incorrect and the machine is not
performing properly.
The machine needs descaling.
...nowater comes out of the spouts.
The filters in the brew unit are dirty.
^Clean the filters by rubbing them with your finger.
. . . the brew unit or the waste container cannot be pulled
out of the machine.
The brew unit is not in the correct position. This can happen
if, for example, the machine door is opened during grinding
or brewing.
^Close the door. The brew unit will position itself correctly
automatically.
. . . the crema is not as it should be.
^Check that the grinder setting is not too coarse or too fine.
^Check the temperatures the different types of coffee have
been set to. If the temperature is too high, there will be dark
patches in the crema.
Problem solving guide
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