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Problem solving guide
49
Unexpected behaviour
Problem Cause and remedy
The power level selec-
ted is flashing.
There is no pan on the cooking zone, or the pan is
unsuitable.
Use suitable pans (see “Induction - Pans”).
The sensor controls
show increased sensit-
ivity or fail to react.
The sensitivity level of the sensor controls has
changed.
Make sure that there is no direct light (from the sun
or from an artificial source) falling onto the Smart-
Line element. The area surrounding the SmartLine
element must not be too dark.
Take any pans off the SmartLine element and wipe
away any food deposits.
Ensure that there is nothing covering the entire
SmartLine element unit or sensor controls.
Interrupt the power supply to the SmartLine ele-
ment for approx. 1minute.
If the problem persists after power has been re-
stored, please contact Miele Service.
Power level9 is auto-
matically reduced if you
also set power level9
for the connected cook-
ing zone.
Operating both zones at power level9 exceeds the
permitted maximum power for the two zones.
Use a different cooking zone.
A cooking zone
switches off automatic-
ally.
It has been operated for too long.
You can use the cooking zone again by switching
it back on (see “Safety switch-off”).
The cooking zone is not
working in the usual
way on the power set-
ting selected.
The overheating protection mechanism has been ac-
tivated.
See “Safety features”.
A cooking zone or the
whole hob switches off
automatically.
The overheating protection mechanism has been ac-
tivated.
See “Safety features”.
The Booster has deac-
tivated early automatic-
ally.
The overheating protection mechanism has been ac-
tivated.
See “Safety features”.
49


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