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Problem solving guide
63
Problem Cause and remedy
Fill the bean container ap-
pears in the display
even though the bean
container has just been
filled.
This is not a fault.
Confirm the message with OK.
Insufficient coffee beans are getting into the grinder.
Have you used a dark roast?
This type of coffee bean is often more oily. These oils
can cling to the inside of the coffee bean container
and hinder the flow of beans.
Make a coffee and observe whether the coffee
beans drop into the coffee bean container.
Clean the coffee bean container more often if you
are using a darker, more oily bean.
Try other types of coffee bean which are less oily.
The coffee machine
does not rinse itself
when turned on.
This is not a fault.
If the coffee machine is already at operating
temperature, rinsing will not take place.
Coffee dispensing is re-
peatedly interrupted
and the message Fill the
bean container appears in
the display.
This is not a fault.
The brew unit has not detected the ground coffee.
Certain types of coffee produce a small amount of
coffee when they are ground. Usually this is because
the grinder is set too fine and the minimum quantity
of coffee is set.
Confirm the message withOK.
If the coffee is too strong for you or tastes bitter, try a
different type of coffee beans.
If the display appears with all types of coffee:
Set the grinder to a coarser setting (see “Grinder
setting”).
Select a larger quantity of coffee.
Don't forget to check any drinks changed in
“Profiles”.
If the message only appears when dispensing certain
drinks:
Check the quantity of coffee set for this drink (see
“Quantity of coffee”). Select a larger quantity of
coffee.
You may also need to set a coarser grinder setting.
63


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