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Problem Possible cause and remedy
The brew unit cannot
be removed.
or
The brew unit cannot
be replaced in the
coffee machine.
The brew unit or the brew unit motor is not in the correct
position. This can happen if the brew unit or the drip
tray is pulled out while brewing is taking place.
^
Switch the machine off with the On/Off button -.
^
Press the . and / buttons at the same time. Then
press the OK button twice.
This will initialise the brew unit motor and the brew unit
will move into its starting position.
If, after doing this, you still cannot remove the brew unit,
^
call the Service Department.
The descaling
programme was
started by mistake.
The descaling programme cannot be cancelled once
you have pressed the OK button.
The programme has to be carried through to the end.
This is a safety measure to ensure that the machine is
fully descaled, and is important for the long-term
protection of the machine and to ensure it functions
correctly.
^ Descale the coffee machine (see "Descaling").
You can hear loud
noises during the
descaling programme.
This is not a fault.
These noises occur when water is being flushed
through the machine under high pressure.
The heating-up time is
getting longer, the
amount of water being
dispensed is incorrect
and the coffee machine
is not performing
properly.
The coffee machine needs descaling.
^
Descale the coffee machine (see "Descaling").
Problem solving guide
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73


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