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35
Troubleshooting
Problem Possible cause How to make correction
No power(No LCD display)
Power supply is not
properly plugged
Plug power supply into wall socket.
Battery is fully discharged Recharge the rechargeable battery by plugging in
the power supply.
Cuff does not inflate
properly
Loose connection of the
tube
Make sure the tube of the cuff is securely
connected to the device.
Leakage of the tube /
bladder
Check for cracks on the tube or the bladder. Please
contact Microlife customer service for this issue.
Hide, pressure, or pause
interval can not be set
Wireless option is ON The device can not be operated by the Start/Stop
and M Button when the Bluetooth switch is in the
ON position. Please switch off the Bluetooth or use
the included software to control the device.
Unable to take
measurement
No result displayed
between measurements
Device is in
«AUSCULTATION» mode
or the Hide function is
activated
Disable “Hide” function, or use «1st VISIT» /
«FOLLOW-UP» mode to measure the blood
pressure.
Cannot access device via
computer
Bluetooth software not
installed
Make sure the Bluetooth software provided with
the device is installed on the computer.
33


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