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7. Error code list
If the device does not work or works insuf ciently:
Check if an error code is visible in the display, refer to the error code table for a solution. If no error code is visible in the display, go through the error table for a
possible solution.
Error codes
error code Cause Solution
E1 room temperature sensor fault Contact the dealer
E2 system temperature sensor fault
E3 Insuf cient re gerant
E4 Fan failure
E5 condensation pump malfunction
8. Failure guide
Failure guide
Problem Cause Solution
The device does not turn on No power Turn power on
damaged electrical outlet Turn off the power and check / repair the power
outlet
Unknown reason Contact the dealer
Little air displacement or limited cooling effect The lowest ventilation setting is selected Select the medium or high ventilation speed modus
The air  lter is dirty Check and clean the  lter
The air supply or exhaust of the indoor unit is
blocked
Check that the unit is not blocked and remove the
obstruction
The air supply or exhaust from the outdoor unit is
blocked
Check that the unit is not blocked and remove the
obstruction
The ambient temperature is too low or high The ambient temperature must be between 16 and
40 ° C
Insuf cient voltage from the power supply Consult an installer or use a different power con-
nection
Air displacement only but no cooling effect The device runs in ventilation mode Select the cooling mode (A / C)
The cooling mode has just turned off automatically Wait about 3-5 minutes until the thermostat swit-
ches on again
Abnormal sounds or vibrations The mounting brackets are not properly installed on
the vehicle, or the device mounting screws are not
suf ciently tightened
Check that the mounting bracket is tight and tighten
the device mounting screws
Water is leaking from the indoor unit The rubber stopper on the bottom of the indoor unit
is missing, or is not pressed enough
Check or replace the plug
The device is at an angle The device must be mounted horizontally (maxi-
mum angle <3 °)
The appliance emits a related odor There is a serious problem Switch off the device immediately and contact the
dealer
9. Maintenance
To clean
Caution: Unplug the power cord before cleaning the product.
For cleaning the outside:
Wipe the outside with a damp cloth. Then dry the device thoroughly with a dry cloth. Do not allow water or detergent to enter the machine. Do not clean the air
conditioner with an aggressive cleaning agent and / or petrol.
Clean  lter:
It is important to regularly remove the dust from the  lter. Remove the  lter as shown in the picture below. Clean the  lter with tap water and / or a vacuum cleaner
to remove any dirt from the  lter. Make sure the  lter has dried before putting it back in the air conditioner. Do not use water hotter than 40 ° C for cleaning and do
not expose the  lter to the sun.
pull the handle
Filter
pull
Lift
22


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