If the device does not work or works insuf ciently:
Check if an error code is visible in the display, refer to the error code table for a solution. If no error code is visible in the display, go through the error table for a
possible solution.
Error codes
error codeCauseSolution
E1room temperature sensor faultContact the dealer
E2system temperature sensor fault
E3Insuf cient re gerant
E4Fan failure
E5condensation pump malfunction
8. Failure guide
Failure guide
ProblemCauseSolution
The device does not turn onNo powerTurn power on
damaged electrical outletTurn off the power and check / repair the power
outlet
Unknown reasonContact the dealer
Little air displacement or limited cooling effectThe lowest ventilation setting is selectedSelect the medium or high ventilation speed modus
The air lter is dirtyCheck and clean the lter
The air supply or exhaust of the indoor unit is
blocked
Check that the unit is not blocked and remove the
obstruction
The air supply or exhaust from the outdoor unit is
blocked
Check that the unit is not blocked and remove the
obstruction
The ambient temperature is too low or highThe ambient temperature must be between 16 and
40 ° C
Insuf cient voltage from the power supplyConsult an installer or use a different power con-
nection
Air displacement only but no cooling effectThe device runs in ventilation modeSelect the cooling mode (A / C)
The cooling mode has just turned off automaticallyWait about 3-5 minutes until the thermostat swit-
ches on again
Abnormal sounds or vibrationsThe mounting brackets are not properly installed on
the vehicle, or the device mounting screws are not
suf ciently tightened
Check that the mounting bracket is tight and tighten
the device mounting screws
Water is leaking from the indoor unitThe rubber stopper on the bottom of the indoor unit
is missing, or is not pressed enough
Check or replace the plug
The device is at an angleThe device must be mounted horizontally (maxi-
mum angle <3 °)
The appliance emits a related odorThere is a serious problemSwitch off the device immediately and contact the
dealer
9. Maintenance
To clean
Caution: Unplug the power cord before cleaning the product.
For cleaning the outside:
Wipe the outside with a damp cloth. Then dry the device thoroughly with a dry cloth. Do not allow water or detergent to enter the machine. Do not clean the air
conditioner with an aggressive cleaning agent and / or petrol.
Clean lter:
It is important to regularly remove the dust from the lter. Remove the lter as shown in the picture below. Clean the lter with tap water and / or a vacuum cleaner
to remove any dirt from the lter. Make sure the lter has dried before putting it back in the air conditioner. Do not use water hotter than 40 ° C for cleaning and do
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