cause death or seriousbodilyinjury if the
vehicle is driven, that defect or malfunc-
tion hasbeensubject to repairtwo or
more times, and youhavedirectlynotified
Mercedes-Benz USA, LLC in writing of the
need for its repair.
(2) the samesubstantialdefect or malfunc-
tion of alessseriousnature than category
(1) hasbeensubject to repairfourormore
timesand youhavedirectlynotified
Mercedes-Benz in writing of the need for
its repair.
(3) the vehicle is outofservice by reason of
repairofthe sameordifferent substantial
defects or malfunctions for acumulative
total of more than 30 calendardays.
Please send your written notice to:
Mercedes-Benz USA, LLC
CustomerAssistance Center
One Mercedes-Benz Drive
SandySprings, GA 30328
Maintenance
The Service and Warranty Booklet describes all
the necessarymaintenance work which should
be done at regularintervals.
Alwayshavethe Service and Warranty Booklet
with youwhenyou bring the vehicle to an
authorized Mercedes-Benz Center. The service
advisor will recordevery service for youinthe
Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz RoadsideAssistance Pro-
gramoffers technical helpinthe event of a
breakdown. Callstothe toll-free Roadside
Assistance Hotline are answeredbyour agents
24 hours aday,365 days ayear.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additionalinformation, refertothe
Mercedes-Benz RoadsideAssistance Program
brochure (USA) or the "Roadside Assistance"
section in the Service and Warranty booklet
(Canada). You will find both in your vehicle lit-
erature portfolio.
Change of address or change of own-
ership
In the event of achange of address, please
send us the "Notification of Address Change"
in the Service and Guarantee booklet or simply
callthe Mercedes-Benz CustomerAssistance
Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada)at
1-800-387-0100.Thiswillassistusincontact-
ing youinatimely mannershouldthe need
arise.
If yousellyourMercedes, please leave the
entire literature in the vehiclesothatitis
available to the next owner.
If youhavepurchased ausedcar,pleasesend
us the "NotificationofUsedCar Purchase" in
the Service and Guarantee bookletorsimply
callthe Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada)at
1-800-387-0100.
Vehicleoperationoutside the USA
and Canada
Whenyou are abroadwithyourvehicle,
observe the following points:
R
Service facilities or replacement parts may
not be readily available.
R
Lead-freefuelfor vehicles with acatalytic
converter may not be available.Leadedfuel
can cause damagetothe catalytic con-
verter.
R
The fuelmay have aconsiderably lower
octane number. Unsuitablefuelcan cause
engine damage.
Some Mercedes-Benz modelsare available for
delivery in Europe throughour European Deliv-
ery Program. For details,consult an authorized
Mercedes-Benz Center or write to one of the
following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes-Benz Drive
SandySprings, GA 30328
In Canada
Mercedes-Benz Canada, Inc.
Serviceand vehicle operation
25
Introduction
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