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Mercedes SLC 2018 Manual

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Problems with the SmartKey
Problem
Possible causes/consequences and M Solutions
You can no longer lock or
unlock the vehicle using
the SmartKey.
The SmartKey battery is discharged or nearly discharged.
X
Check the SmartKey battery (Y page 68) and replace it if necessary
(
Y page 68).
If this does not work:
X
Unlock (Y page 72) or lock (Y page 72) the vehicle using the
mechanical key.
There is interference from apowerful source of radio waves.
X
Unlock (Y page 72) or lock (Y page 72) the vehicle using the
mechanical key.
The SmartKey is faulty.
X
Unlock (Y page 72) or lock (Y page 72) the vehicle using the
mechanical key.
X
Have the SmartKey checked at aqualified specialist workshop.
You can no longer lock or
unlock the vehicle using
KEYLESS-GO.
KEYLESS-GO was deactivated.
X
Reactivate KEYLESS-GO (Y page 65).
The SmartKey battery is discharged or nearly discharged.
X
Check the SmartKey battery (Y page 68) and replace it if necessary
(
Y page 68).
If this does not work:
X
Unlock (Y page 72) or lock (Y page 72) the vehicle using the
mechanical key.
There is interference from apowerful source of radio waves.
X
Unlock (Y page 72) or lock (Y page 72) the vehicle using the
mechanical key.
KEYLESS-GO is malfunctioning.
X
Lock/unlock the vehicle using the remote control function of the
SmartKey.
X
Have the vehicle and SmartKey checked at aqualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote con-
trol function:
X
Unlock (Y page 72) or lock (Y page 72) the vehicle using the
mechanical key.
X
Have the vehicle and SmartKey checked at aqualified specialist
workshop.
SmartKey
69
Opening and closing
Z
… 71 …


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