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Jumper cables and further information regarding jump-starting can be obtained at any qualified
specialist workshop.
Towing and tow-starting
Important safety notes
G
WARNING
Functions relevant to safety are restricted or
no longer available if:
R
the engine is not running.
R
the brake system or the power steering is
malfunctioning.
R
there is a malfunction in the voltage supply
or the vehicle's electrical system.
If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely.
G
WARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible
gross weight of your vehicle, the:
R
the towing eye could detach itself
R
the vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per-
missible gross weight of your vehicle.
Details on the permissible gross vehicle weight
of your vehicle can be found on the vehicle iden-
tification plate (
Y page 377).
!
When Active Brake Assist, Distance Pilot
DISTRONIC or the HOLD function is activated,
the vehicle brakes automatically in certain
situations.
To avoid damage to the vehicle, deactivate
these systems in the following or similar sit-
uations:
R
when towing the vehicle
R
in the car wash
!
Make sure that the electric parking brake is
released. If the electric parking brake is faulty,
visit a qualified specialist workshop.
!
Only secure the tow rope or tow bar at the
towing eyes, or the trailer tow hitch, if availa-
ble. You could otherwise damage the vehicle.
!
Observe the following points when towing
with a tow rope:
R
Secure the tow rope on the same side on
both vehicles.
R
Ensure that the tow cable is not longer than
legally permitted. Mark the tow cable in the
middle, e.g. with a
white c
loth (30 x 30 cm).
This will make other road users aware that
the vehicle is being towed.
R
Only secure the tow cable to the towing
eye.
R
Observe the brake lamps of the towing
vehicle while driving. Always maintain a dis-
tance so that the tow rope does not sag.
R
Do not use steel cables or chains to tow
your vehicle. You could otherwise damage
the vehicle.
!
Do not use the trailer tow hitch for recovery
or towing. Do not use the towing eye for
recovery. this could damage the vehicle. If in
doubt, have the vehicle recovered using a
crane.
!
When towing, pull away slowly and
smoothly. Pull the towed vehicle as straight as
possible and not at an acute angle. Excessive
tractive power could damage the vehicles.
When towing, it is preferable to use a rigid tow-
ing bar as opposed to a tow rope. A rigid towing
bar helps to keep the tractive power low.
!
When towing vehicles with KEYLESS-GO,
use the key instead of the Start/Stop button.
Otherwise, the automatic transmission may
shift to position P when the driver's or front-
passenger door are opened, which could lead
to damage to the transmission.
!
Do not tow with sling-type equipment. This
could damage the vehicle.
!
Vehicles with differential locks: make sure
the differential locks are in automatic mode.
Towing and tow-starting
341
Breakdown assistance
Z
343


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