If no connection can be made to the emergency
services, a corresponding message appears in the
central display.
#Dial the local emergency number on your
mobile phone.
Ending an unintEnding an unintentionallentionally try triggiggerered manualed manual
MerMercedes-Benz emergcedes-Benz emergency callency call
#Select <schar> on the multifunction steering
wheel. Depress button for several seconds.
DatData tra transfansfer of ter of the Merhe Mercedes-Benz emergcedes-Benz emergencyency
call systcall systemem
In theevent of an automatic or manual emergency
call thefollowing data is transmitted, forexample:
RVehicle's GPS position data
RGPS position data on theroute (a few hundred
meters before the incident)
RDirection of travel
RVehicle identication number
RVehicle drive type
RNumber of people determined to be in the
vehicle
RWhether Mercedes me connect is available or
not
RWhether the emergency call was initiated
manually or automatically
RTime of the accident
RLanguage setting on the multimedia system
Data transmitted is vehicle information. For any
questions about the collection, use and sharing of
the eCall system data, please contact MBUSA's
Customer Assistance Center at 800-FOR-MERC.
For Canada, please contact MBC's Customer
Assistance Center at 1-800-387-0100.
Customer requests for covered information should
be submitted via the same channels.
For accident clarication purposes, thefollowing
measures can be taken up to an hour aer the
emergency call has been initiated:
RThe current vehicle position can be deter-
mined.
RAvoice connection to thevehicle occupants
can be established.
MBUX multimedia system 345345