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As a rule, you should have the vehicle trans-
ported.
R
towing the vehicle with a tow rope or tow bar
Only tow the vehicle in exceptional cases.
The battery must be connected and charged.
Otherwise, you:
R
cannot turn the SmartKey to position 2 in the
ignition lock
R
cannot release the electric parking brake
R
cannot move the transmission to position N
The function of the electric parking brake and
the parking lock is dependent on the on-board
voltage.
If the on-board voltage is low or if there is a sys-
tem malfunction:
R
the electric parking brake may not be applied
in certain circumstances, or
R
the transmission may not be shifted to P
Switch off non-essential consumers, e.g. the
radio.
Disarm the automatic locking feature before the
vehicle is towed (
Y page 184). You could other-
wise be locked out when pushing or towing the
vehicle.
Installing/removing the towing eye
Installing the towing eye
The brackets for the screw-in towing eye are
located in the bumpers. They are at the rear and
at the front, under covers :.
X
Remove the towing eye from the stowage
space.
The towing eye is located with the vehicle tool
kit under the cargo compartment floor
(
Y page 266).
Vehicles with the TIREFIT kit: the towing eye is
beneath the tire inflation compressor.
X
Press the mark on cover : inwards in the
direction of the arrow.
X
Take cover : off the opening.
X
Screw in the towing eye clockwise to the stop.
Removing the towing eye
X
Unscrew and remove the towing eye.
X
Attach cover : to the bumper and press until
it engages.
X
Place the towing eye in the stowage well
beneath the cargo compartment floor in the
cargo compartment (
Y page 266).
X
Vehicles with the TIREFIT kit: put back the tire
inflation compressor.
Towing the vehicle with the front axle
raised
Observe the important safety notes when tow-
ing your vehicle with the front axle raised
(
Y page 276).
Only vehicles without 4MATIC can be towed
with the front axle raised.
!
Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission.
Vehicles with 4MATIC may either be towed away
with both axles on the ground or be loaded up
and transported.
!
The ignition must be switched off if the vehi-
cle is being towed with the front axle raised.
Otherwise, ESP
®
may intervene and damage
the brake system.
X
On vehicles with KEYLESS-GO or the KEY-
LESS-GO start function: you must use the
SmartKey instead of the Start/Stop button
(
Y page 122).
X
Make sure that the vehicle is stationary.
X
Turn the SmartKey to position 2 in the ignition
lock.
Towing and tow-starting
277
Breakdown assistance
Z
279


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