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!
Do not use the towing eye for recovery. This
could damage the vehicle. If in doubt, have
the vehicle recovered using a crane.
!
When towing, pull away slowly and
smoothly. If the tractive power is too high, the
vehicles could be damaged.
!
Shift the automatic transmission to position
i and do not open the driver's or front pas-
senger's door during towing. The automatic
transmission may otherwise shift to position
j, which could damage the transmission.
!
Do not tow with sling-type equipment. This
could damage the vehicle.
!
The vehicle can be towed a maximum of
30 miles (50km). The towing speed of 30 mph
(50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
It is better to have the vehicle transported than
to have it towed away.
If the vehicle has suffered transmission damage,
have it transported on a transporter or trailer.
The automatic transmission must be in position
i when the vehicle is being towed. If the auto-
matic transmission cannot be shifted to position
i, have the vehicle transported on a trans-
porter or trailer.
The battery must be connected and charged.
Otherwise, you:
R
cannot turn the SmartKey to position 2 in
the ignition lock
R
cannot release the electric parking brake
R
cannot shift the automatic transmission to
position i
Disarm the automatic locking feature before the
vehicle is towed (
Y page 82). You could other-
wise be locked out when pushing or towing the
vehicle.
Installing/removing the towing eye
Installing the towing eye
G
WARNING
The exhaust tail pipe may be very hot. There is
a risk of burns when removing the rear cover.
Do not touch the exhaust pipe. Take particular
care when removing the rear cover.
The brackets for the screw-in towing eye are
located in the bumpers. They are at the rear and
at the front, under covers :.
X
Remove the towing eye from the retainer
(
Y page 296).
X
Press the mark on cover : inward and
remove.
X
Screw in the towing eye clockwise as far as it
will go and tighten it.
Removing the towing eye
X
Unscrew and remove the towing eye.
X
Attach cover : to the bumper and press until
it engages.
Towing the vehicle with the rear axle
raised
Only vehicles without 4MATIC can be towed
with the rear axle raised.
!
Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission.
Vehicles with 4MATIC may either be towed away
with both axles on the ground or be loaded up
and transported.
!
Vehicles with automatic transmission must
not be towed with the rear axle raised. The
Towing and tow-starting
307
Breakdown assistance
Z
309


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