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Also observe the following notes:
R
If the engine does not start, try jump-starting
it (
Y page 254). Tow-starting the vehicle is not
permitted.
R
If it is not possible to jump-start the vehicle,
have it transported to the nearest qualified
specialist workshop, e.g. an authorized
Mercedes-Benz Center.
If the vehicle can no longer be driven because of
an accident or breakdown, you have the follow-
ing options:
R
transporting the vehicle
As a rule, you should have the vehicle trans-
ported.
R
towing the vehicle with a tow rope or tow bar
Only tow the vehicle in exceptional cases. The
engine must be running if you tow the vehicle
with a tow rope or tow bar.
If the vehicle has suffered transmission damage,
have it transported on a transporter or trailer.
Observe the display messages in the instrument
cluster.
The battery must be connected and charged.
Otherwise, you:
R
will not be able to switch on the ignition with
the Start/Stop button
R
cannot start the engine
R
cannot release the electric parking brake
R
cannot shift the automatic transmission to
position i
Disarm the automatic locking feature before the
vehicle is towed (
Y page 72). You could other-
wise be locked out when pushing or towing the
ve
hicle.
Installing/removing the towing eye
Installing the towing eye
The bracket for the screw-in towing eye is
behind the radiator trim.
X
Remove the towing eye from the vehicle tool
kit (
Y page 248).
X
Pull out cover :.
X
Screw in the towing eye clockwise to the stop.
Removing the towing eye
X
Loosen the towing eye and unscrew it.
X
Fully reinsert cover :.
X
Put the towing eye back into the vehicle tool
kit.
Towing a vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle
(
Y page 257).
The automatic transmission automatically shifts
to position j when you open the driver's or
front-passenger door or when you remove the
SmartKey from the ignition lock. In order to
ensure that the automatic transmission stays in
position i when towing away the vehicle, you
must observe the following points:
X
Insert the SmartKey into the ignition lock. You
must use the SmartKey instead of the Start/
Stop button (
Y page 111).
X
Start the engine and leave it running during
the entire towing procedure.
X
Depress and hold the brake pedal.
X
Move the transmission to position i with the
E-SELECT lever.
X
Check the transmission position using the
indicator in the multifunction display
(
Y page 119).
X
Release the brake pedal.
X
Release the electric parking brake.
X
Switch on the hazard warning lamps
(
Y page 98).
258
Towing and tow-starting
Breakdown assistance
260


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