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Any warranty implied by law, including but not limited to implied warranties of merchantability or fitness, shall be limited to
one (1) year from the date of original purchase. Whether a claim is made against the manufacturer based on the breach
of this warranty or any other type of warranty expressed or implied by law, manufacturer shall in no event be liable for any
special, indirect, consequential or other damages of any nature whatsoever in excess of the original purchase price of this
product. All warranties by manufacturer are set forth herein and no claim shall be made against manufacturer on any oral
warranty or representation.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations of implied
warranties, so the limitations or exclusions set forth in this Limited Warranty may not apply to you. This Limited Warranty
gives you specific legal rights and you may have other rights, which vary from state to state.
The Memphis Limited Warranty of seven (7) years (Pro and Elite) or five (5) years (Beale Street and Memphis Elevate™)
is in lieu of all other warranties, expressed or implied, at law or otherwise, and MWFG does not authorize any person or
representative to assume for MWFG any obligation or liability in connection with the sale of this product. This means that
no warranties, either expressed or implied are extended to persons who purchase the product from anyone other than
MWFG or an authorized MWFG Dealer.
Procedure for Warranty Service
1. Complete your Warranty Registration by filling out and mailing the
Warranty Registration Form on page 4 of this Owner’s Manual, or submit
it online by going to https://memphisgrills.com/support-resources/
warranty-registration/ OR by scanning the QR code below with your
camera:
2. Contact your nearest Memphis Grills Dealer for service and/or part
replacement as stated under the conditions of the Limited Warranty.
3. Be prepared to provide the following: purchaser’s name, date of
purchase, copy of dated sales receipt, model and serial number of
product and an accurate description of the problem.
We strongly recommend you first contact your nearest
Memphis Grills Dealer for sales and service. If further
assistance is needed, refer to the Technical Support page
on our website (see QR code to the right), or call
Memphis Wood Fire Grills Technical Support at 888-883-2260.