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Troubleshooting
52
GB
Problem Cause Action
Coee only emerges from
the outlet in drips.
Grinding neness is too ne.
Set a coarser grinding neness (see
section6.8 on page43).
Appliance is soiled.
Clean the brewing unit (see sec-
tion7.2 on page44).
Run the cleaning programme (see
section7.3 on page45).
Appliance is covered inside
with limescale.
Run the descaling program (see
section7.4 on page46).
Coee does not ow. Water tank is not lled or is
not correctly inserted.
Fill the water tank and ensure it is
positioned correctly (see section4.3
on page37).
Brewing unit is clogged.
Clean the brewing unit (see sec-
tion7.2 on page44).
Although the bean con-
tainer is full, the appliance
indicates that coee beans
must be lled.
Coee beans do not drop
into the grinder.
Press a direct key.
Tap lightly on the bean container.
Clean the bean container.
Coee beans are too oily. Use dier-
ent coee beans.
Loud grinder noise. Foreign objects in the
grinder.
Contact the hotline.
Brewing unit cannot be
inserted after removing.
Handle for the locking
mechanism of the brewing
unit is not in the correct
position.
Check that the handle for the locking
mechanism is correctly engaged (see
section7.2 on page44).
Drive is not in the correct
position.
Press the "Coee" direct key and the
"2 cups" button simultaneously for
more than 2seconds.
The appliance initialises.
Rapid alternate ashing of
the displays:

Software problem. Switch the appliance o and on again
(see section4.1 on page35).
Contact the hotline.
Rapid alternate ashing of
the displays:

Brewing unit is not inserted. Insert and lock the brewing unit.
The display lights up with-
out having been activated:
Appliance is not fully
vented.
Vent the machine, ll the water tank if
necessary and then press the "Coee"
and "Favourite coee" direct keys
simultaneously.
Water ows into the drip tray when
doing so. The appliance is ready for
operation.
Clean the brewing unit (see sec-
tion7.2 on page44).
52


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