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There are a number of common issues that can affect the signal quality or the operation of
the antenna system. The following sections address these issues and potential solutions.
S i m p l e ch e c k . . .
Causes and Remedies.....
Simple check
Simple checkSimple check
Simple check
Can the antenna see the satellite?
The antenna requires an unobstructed view of the sky to receive satellite TV
signals. Common causes of blockage include trees, buildings, bridges, and
mountains.
Is there excessive dirt or moisture on the antenna dome?
Dirt buildup or moisture on the dome can reduce satellite reception. Clean the
exterior of the dome periodically.
Is it raining heavily?
Heavy rain or snow can weaken satellite TV signals. Reception should improve
once the inclement weather subsides.
Is everything turned on and connected properly?
Make sure your TV and receiver are both turned on and set up for the satellite
input. Finally, check any connecting cables to ensure none have come loose.
Is the antenna’s LNB set to the correct skew angle? (Manual Skew Ver. Only)
To optimize reception, the antenna’s LNB needs to be set to the correct skew angle
for the satellite you want to track. See “Appendix A – How to set the skew
angle” for details
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