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Simple check Causes and Remedies
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The antenna requires an unobstructed view of the sky to receive satellite TV signals.
Common causes of blockage include trees, buildings, bridges, and mountains.
Dirt buildup or moisture on the dome can reduce satellite reception. Clean the exte-
rior of the dome periodically.
Heavy rain or snow can weaken satellite TV signals. Reception should improve once
the inclement weather subsides.
Make sure your TV and receiver are both turned on and set up for the satellite input.
Finally, check any connecting cables to ensure none have come loose.
To optimize reception, the antennas LNB needs to be set to the correct skew angle
for the satellite you want to track. See Appendix A – How to set the skew angle for
details
Your satellite TV receiver might be set up incorrectly or defective. First check the
receivers conguration to ensure it is set up for the desired programming. In the
case of a faulty receiver, refer to your selected receiver’s user manual for service and
warranty information.
Television satellites are located in xed positions above the Earths equator and beam
TV signals down to certain regions of the planet (not worldwide). To receive TV sig-
nals from a satellite, you must be located within that satellites unique coverage area.
See Appendix-B Satellite Coverage Map
The Seaman Antenna needs a clear line of sight (LOS), view to the satellite for uninter-
rupted reception. Objects such as tall lighthouse, bridges and big ship that block this
view will cause a loss of signal. The signal will be quickly restored once the antenna
has a clear line of sight again. Heavy rain, cloud, snow or ice may also interfere with
the signal reception quality. If the satellite signal is lost due to blockage or severe
weather condition, services from the receiver will be lost (picture will freeze frame
and may disappear). When the satellite signal strength is again high enough, then
the receiver will resume providing desired programming services.
If some channels work, while one or more other channels do not, or if the antenna
cannot nd the selected satellite, the satellites frequency data might have changed.
You can visit any MEGASAT-authorized dealer or distributor for assistance or visit
www.megasat.tv
Can the antenna see the satellite?
Is there excessive dirt or moisture on the antenna dome?
Is it raining heavily?
Is everything turned on and connected properly?
Is the antennas LNB set to the correct skew angle?
(Manual Skew Ver. Only)
Receiver Fault
Satellite Coverage Issue
Satellite Signal Blocked
Satellite Frequency Data Changed
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