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Warranty and
repair terms
5 Warranty
GB
12
MEDISANA AG
Jagenbergstraße 19
41468 NEUSS
Germany
eMail: info@medisana.de
Internet: www.medisana.de
The service centre address is shown on the attached leaflet.
Please contact your dealer or the service centre in case of a claim
under the warranty. If you have to return the unit, please enclose a copy
of your receipt and state what the defect is.
The following warranty terms apply:
1. The warranty period for MEDISANA products is three years from
date of purchase. In case of a warranty claim, the date of purchase
has to be proven by means of the sales receipt or invoice.
2. Defects in material or workmanship will be removed free of charge
within the warranty period.
3. Repairs under warranty do not extend the warranty period either for
the unit or for the replacement parts.
4. The following is excluded under the warranty:
a. All damage which has arisen due to improper treatment, e.g. non-
observance of the user instructions.
b. All damage which is due to repairs or tampering by the customer or
unauthorised third parties.
c. Damage which has arisen during transport from the manufacturer
to the consumer or during transport to the service centre.
d. Accessories which are subject to normal wear and tear.
5. Liability for direct or indirect consequential losses caused by the unit
are excluded even if the damage to the unit is accepted as a
warranty claim.
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