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Customer Service
15.5. Transport
Please note the following information if you wish to transport the device:
Switch the device off. This ensures that the hard drive heads are automatically
moved to a safe area to avoid damage.
After transporting the device, wait until the appliance has reached room tem-
perature before switching it on. Large changes in temperature or fluctuations in
humidity can cause moisture build-up within the device due to condensation.
This can cause an electrical short circuit.
Close the device and check that the lid is firmly closed.
Always use a device carrying case to protect the device from dirt, moisture, vi-
brations and scratches.
Always use the original cardboard packaging to ship your device and obtain ad-
vice on this from your carrier.
Always charge your batteries fully before embarking on longer trips and do not
forget to take along your mains adapter.
Find out about the power and communication options available in your destina-
tion before travelling.
Where necessary, purchase the required power or communication adapter (LAN
etc.) before departure.
Over time, dust can collect inside the device which then blocks the vents. This
can lead to an increase in the fan speed and, therefore, also increase the oper-
ating volume of your device. It can also lead to overheating and malfunctions.
Therefore, have the interior of the device cleaned by your service department or
a specialist at regular intervals.
15.6. Maintenance
CAUTION!
None of the parts inside the device housing require clean-
ing or maintenance.
You can increase the lifespan of your device with the following measures:
Always unplug the device, disconnect all cables before cleaning.
Clean the device with a damp, lint-free cloth.
Do not use solvents, corrosive or aerosol-based detergents to clean the device.
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