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20.3. Vous avez besoin d’une aide supplémentaire ?
Si les suggestions indiquées à la section précédente n’aboutissent pas à la solution
souhaitée, veuillez contacter votre hotline ou vous adresser à www.medion.com.
Nous vous aiderons volontiers.
Mais avant de nous appeler, munissez-vous des informations suivantes :
Avez-vous procédé à des modifications ou extensions de la configuration de
base ?
Quels sont les périphériques supplémentaires que vous utilisez?
Quels messages s’affichent le cas échéant sur l’écran ?
Quel logiciel utilisiez-vous lorsque l’erreur sest produite?
Qu’avez-vous déjà tenté pour résoudre le problème?
20.4. Assistance pour les pilotes
Nous avons testé longuement et avec succès dans nos laboratoires d’essai le sys-
tème équipé des pilotes installés. En informatique, il est cependant usuel d’ac-
tualiser les pilotes de temps en temps. D’éventuels problèmes de compatibilité
avec d’autres composants (programmes, appareils) qui nont pas encore été testés
peuvent surgir. Vous trouverez les pilotes actuels à l’adresse Internet suivante :
http://www.medion.com
Veuillez vous adresser à l’adresse de service après-vente du pays dans lequel vous
avez acheté l’appareil.
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