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Klantenservice
22
Klantenservice
Eerste hulp bij storingen
Lokaliseren van de oorzaak
Storingen kunnen soms banale oorzaken hebben, maar af en toe ook zeer
gecompliceerd zijn, waardoor een kostbare analyse noodzakelijk is.
Controle van aansluitingen en kabels
Voer allereerst een nauwgezette visuele controle van alle kabelverbindingen uit.
Vergewis u ervan dat de computer en alle perifere toestellen behoorlijk van stroom
voorzien worden.
Zet de computer uit en controleer alle kabelverbindingen. Is op de computer
ook randapparatuur aangesloten, controleer dan ook hier de
steekverbindingen van alle kabels. Verwissel de kabels voor de verschillende
apparaten niet willekeurig, ook wanneer ze identiek aan elkaar lijken te zijn.
De toewijzing van de polen is in de kabel misschien anders. Wanneer u
zeker weet, dat het apparaat stroom krijgt en alle verbindingen intact zijn,
schakel dan de computer weer in.
24


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