623422
57
Zoom out
Zoom in
Previous page
1/67
Next page
56 of 66
19. Customer Service
19.1. What To Do In Case of Hardware Problems
Malfunctions can sometimes have quite trivial causes, but they may also be the
result of defective components. We have included a brief troubleshooting guide
below which may help to solve any problems.
If these tips don’t do the trick, then we’ll be more than pleased to assist you. Just
give us a call!
19.2. Faults and Possible Causes
Start by carefully checking all the cable connections. If the notebook is connected
to peripheral devices, check all cable connections.
PLEASE NOTE!
Do not swap around the cables for the various devices, even if they look
alike. The pin assignment within the cables may be different.
The notebook will not switch on.
If the notebook is in battery mode, connect the notebook to the mains adapter
and check that the battery is charged or being charged.
If you are already operating the notebook using the mains adapter, disconnect
the mains adapter from the socket and connect an electrical appliance such as
a lamp to the same socket to test it. If the lamp does not work either, seek the
advice of an electrician.
The screen is black.
This fault can have various causes:
The operating light (on/off switch) does not light up and the Notebook is in
hibernation.
Solution:
Press the on/off switch.
The sleep light is flashing. The Notebook is in sleep mode.
Solution:
Press the on/off switch.
The Notebook turns itself off during operation.
The battery may be flat. Plug the Notebook in using the mains adapter and
charge the battery.
The Notebook cannot be switched on.
If you are running the Notebook on batteries, check that they have been
inserted correctly and are fully charged.
No data can be read by the optical drive.
Check whether the disc has been inserted correctly.
57


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Medion MD 99121 - ERAZER X7835 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Medion MD 99121 - ERAZER X7835 in the language / languages: English as an attachment in your email.

The manual is 1,82 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Medion MD 99121 - ERAZER X7835

Medion MD 99121 - ERAZER X7835 User Manual - German - 69 pages

Medion MD 99121 - ERAZER X7835 User Manual - Dutch - 67 pages

Medion MD 99121 - ERAZER X7835 User Manual - French - 69 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info