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19. Klantenservice
19.1. Eerste hulp bij hardwareprobleme n
Storingen kunnen soms banale oorzaken hebben, maar soms ook liggen aan defec-
te componenten. We willen u hiermee een leidraad geven om het probleem op te
lossen.
Wanneer de hier genoemde maatregelen geen succes hebben, helpen we u graag
verder. Bel ons gerust!
19.2. Lokaliseren van de oorzaak
Begin met het zorgvuldig controleren van alle kabels en snoeren. Wanneer de sign-
aallampjes niet functioneren, controleert u of de PC en alle randapparatuur op het
stroomnet zijn aangesloten.
Controleer het stopcontact, het netsnoer en alle schakelaars in de schakeling
van het stopcontact.
Schakel de PC uit en controleer alle bedrading. Wanneer de PC aan randappara-
tuur is aangesloten moet u ook de contacten van alle kabels controleren. Verwis-
sel de kabels voor verschillende apparaten niet zomaar, zelfs niet wanneer ze er
precies hetzelfde uitzien. De poling binnenin de kabel is misschien anders. Wan-
neer u met zekerheid heeft vastgesteld dat het apparaat op het stroomnet is
aangesloten en alle verbindingen intact zijn, schakelt u de PC weer in.
8874 Aldi NL RC1 Content.indd 498874 Aldi NL RC1 Content.indd 49 27.09.2013 11:34:5327.09.2013 11:34:53
52


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