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22. Troubleshooting
If the device malfunctions, please check first if you can eliminate the error yourself
with the help of the following overview.
Never try to repair the devices yourself. Contact our Service Centre or other quali-
fied personnel if a repair is necessary.
Problem Possible cause Solution
The remote control is not
working.
Are the batteries inserted
correctly?
Correctly insert the bat-
teries.
Are you more than 7 me-
tres from the radio?
Move closer.
Is the space between the
remote control and the in-
frared sensor clear of ob-
structions?
Remove obstacles.
Is the remote control
pointing at the sensor?
Point the remote control
correctly.
The display remains blank. Is the mains cable con-
nected properly at both
ends?
Plug the mains cable of
the supplied adapter into
the DC IN socket of the
device. Plug the mains
plug into an AC 100–240V
~ 60Hz power outlet.
The selected station can-
not be heard.
You need to confirm the
choice of station with OK
Mute is activated. Press the MUTE button to
deactivate the mute set-
ting.
Volume level too low. Check the volume level.
Headphones are connect-
ed.
The speakers are set to
mute. Remove the head-
phones.
No reception. Check the network set-
tings.
FM reception is disrupted. Aerial not directed prop-
erly.
Direct the aerial.
86955 DE FR NL EN ECommerce content final.indb 17386955 DE FR NL EN ECommerce content final.indb 173 12.05.2014 13:50:3112.05.2014 13:50:31
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