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4. Service Hotline
Before returning the product to MEDION you must contact us using the service
hotline or via the internet (www.MEDION.co.uk). You will receive further
instructions for making your claim under warranty when you call.
The service hotline is available on 362 days in the year, including Sundays and
bank holidays but excluding Christmas day, New Years Day and Easter day. The
service hotline is subject to [national rate] telephone call charges. These
charges are subject to change. The price of your call will be stated at the
beginning of the call.
II. Special warranty conditions for MEDION PC,
notebook, pocket PC (PDA) and navigation
devices (PNA)
The following terms apply to MEDION PC, notebook, desktop, pocket PC and
laptop products and optional items included with such products. If one of
these items has a fault, you also have a warranty claim for its repair or
replacement, from MEDION. The warranty covers the costs of materials and
labour for repairing or replacing the defective MEDION product or the optional
item in question.
Hardware connected to your product that was not produced or marketed by
MEDION can invalidate the warranty if MEDION can reasonably demonstrate
that damage to the MEDION product or of the optional item included with the
delivery was caused by such hardware. You are entitled to seek independent
advice or consultation relating to your product or any of MEDION’s findings.
MEDION will not be liable for any costs incurred to you when doing so.
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