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14. Troubleshooting
If a fault occurs, first see whether you can resolve the problem yourself. You
might find this overview useful.
CAUTION!
Risk of injury!
Opening the device can cause injuries.
Never attempt to repair the device yourself. If a
repair is necessary, please contact our Service
Center or a suitable authorised repair workshop.
Fault Possible cause/action
No function If the device has been disrupted by a thunderstorm, a
static charge or another external factor, follow this pro-
cedure to resolve the problem: Disconnect the mains
adapter and then plug it in again.
No sound The volume may be set too low.
In Bluetooth mode: Set the volume of the external de-
vice to the maximum and then control the volume us-
ing the kitchen radio.
No radio signal for
the time/no radio
reception
If necessary, select another location to improve the ra-
dio signal for the time. Adjust the wire antenna to opti-
mise the radio reception.
The voice control
is not working
Check whether microphone mute is enabled. The close-
range voice control might also be activated and you are
outside the reception range. Check the WLAN network
connection and re-establish this, if necessary.
No Bluetooth®
connection
Take care to ensure that all settings have been made
correctly on all devices. The Bluetooth® function may
be deactivated on the external device. Activate this, if
necessary. Check whether the device to be connected
is switched on and is in search mode.
185


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