740359
37
Zoom out
Zoom in
Previous page
1/47
Next page
38
15. Customer services
15.1. Initial help in the event of hardware problems
Malfunctions can sometimes have various causes, we have included a brief
troubleshooting guide which may help to solve any problems.
If these measures don’t solve the problem, we’ll be more than pleased to help you
further. Just call us!
15.2. Finding the cause
Start by carefully checking all cable connections. If the LED display is not working
for all devices, ensure that the PC and all peripheral devices are connected to an
adequate electricity supply.
Check the socket, mains cable and all switches in the socket circuit.
Switch off the PC and check all cable connections.
Do not swap cables for various devices at random, even if they appear exactly
the same. The pole assignment of the cables may differ.
Once you have ensured that there is an adequate power supply to all devices
and that all connections are intact, switch on the PC again.
15.3. Faults and possible causes
The screen is black.
Ensure that the PC is not in sleep mode.
Time and date display is incorrect.
Click on the time display in the task bar. Select Adjust date/time... and then set
the correct value.
The cards in the card drive are assigned a different drive letter after a reboot.
This can happen when the card reader updates its slot during system startup.
New IDs may then be assigned which can result in different drive letters for
some cards.
No data can be read by the optical drive.
Check whether the disc has been inserted correctly.
The mouse or keyboard does not work.
Check the cable connection.
If you have a wireless mouse or wireless keyboard, check the batteries and the
receiver.
Insufficient hard disk space.
Back up any non-necessary files on CD-Rs, DVDs or other external media.
The PC does not start.
If the cable connections are correct, try resetting the PC mains adapter.
Disconnect the PC from the power supply. Then press and hold the main switch
on the front for 10 seconds. Wait another 5 seconds and restart the PC.
37


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Medion MD 34657 - AKOYA E30001 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Medion MD 34657 - AKOYA E30001 in the language / languages: English as an attachment in your email.

The manual is 0,25 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Medion MD 34657 - AKOYA E30001

Medion MD 34657 - AKOYA E30001 User Manual - German - 51 pages

Medion MD 34657 - AKOYA E30001 User Manual - Dutch - 50 pages

Medion MD 34657 - AKOYA E30001 User Manual - French - 50 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info