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No reception/poor reception
via a wireless network con-
nection (WLAN).
Ensure that all necessary settings have been made.
WIRELESS DISPLAY cannot
be established.
Check that all necessary settings have been
made. Read the
section “Wireless Display.
The remote control is not
working.
Check whether the batteries in the remote control are func-
tional and have been inserted the right way round.
Ensure the sensor field is not exposed to strong light.
Menu cannot be opened. Check whether CEC is enabled. In this case, the menu cannot
be opened. This is not a defect. In some cases, the menu of the
device connected via HDMI2 opens. This is dependent on the
source device and must be supported accordingly.
Change the input source.
No Bluetooth® connection Make sure that all settings have been correctly specified on
the device and that the Bluetooth® function is enabled.
Check whether the device to be connected is switched on and
is in discoverable mode.
Make sure that all settings have been correctly specified on
the device to be connected and that the Bluetooth® function
is enabled. Consult the operating instructions of the corres-
ponding device, if necessary.
In many cases, it is sensible to reset to the factory settings with subsequent reinstallation.
If cookies are disabled, the home page of the media portal is displayed each time it is cal-
led up.
67


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