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18. Informations relatives au service après-vente
Si votre appareil ne fonctionne pas de la manière dont vous le souhaitez, veuillez d’abord vous
adresser à notre service après-vente. Vous disposez des moyens suivants pour entrer en contact
avec nous :
Au sein de notre Service Community, vous pouvez discuter avec d’autres utilisateurs ainsi
qu’avec nos collaborateurs pour partager vos expériences et vos connaissances.
Vous pouvez accéder à notre Service Community ici :
http://community.medion.com.
Vous pouvez également utiliser notre formulaire de contact disponible ici :
www.medion.com/contact.
Notre équipe du service après-vente se tient également à votre disposition via notre assistance
téléphonique ou par courrier.
Horaires d’ouver-
ture
Hotline SAV (Belgique)
Lun - Ven : 9h00 à
19h00
02 - 200 61 98
Hotline SAV (Luxembourg)
34 - 20 808 664
Adresse du service après-vente
MEDION B.V.
John F.Kennedylaan 16a
5981 XC Panningen
Nederland
La présente notice d’utilisation et bien d’autres sont disponibles au téléchargement
sur le portail de service après-vente
www.medion.com/be/fr/service/accueil/.
Vous pourrez également y trouver des pilotes et d’autres logiciels pour différents
appareils.
Vous pouvez également scanner le code QR ci-contre pour charger la notice d’utili-
sation sur un appareil mobile via le portail de service.
152


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