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TV switches off Check whether the automatic TV switch off function is activat-
ed under MORE...
No reception/poor reception
via a wireless network con-
nection (WLAN).
Ensure that all necessary settings have been made.
WIRELESS DISPLAY cannot
be established.
Check that all necessary settings have been
made. Read the
section “Wireless Display”.
The remote control is not
working.
Check whether the batteries in the remote control are func-
tional and have been inserted the right way round.
Ensure the sensor field is not exposed to strong light.
Turn the device off and on again using the power switch on
the bottom of the device.
Menu cannot be opened. Check whether CEC is enabled. In this case, the menu cannot
be opened. This is not a defect. In some cases, the menu of the
device connected via HDMI1 opens. This is dependent on the
source device and must be supported accordingly.
Change the input source.
Filter function of the chan-
nel list does not work per-
manently.
To set a "permanent" filter, you need to call up the channel list
with the OK button and then the expanded channel list with
the green button.
Call up the expanded channel list via MENU > CHANNEL
LIST and then use the FILTER function.
If, however, you call up the channel list during op-
eration via the OK button and then use the FILTER
option, this option acts more like a search function.
This means that the complete channel list is dis-
played the next time you press the OK button after
closing the channel list. The previously filtered re-
sults are not retained.
HDR content from a player
connected via HDMI is not
played in HDR.
• In the SETTINGS > SOURCES menu, set the HDMI input be-
ing used to ENHANCED.
59
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59


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