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14. Troubleshooting
Problem Corrective action
There is no picture
and no sound.
Check if the power cable is inserted in the socket proper-
ly.
Check if the signal reception is set to TV.
There is no AV pic-
ture.
Check to ensure that the contrast and brightness settings
are correct.
Check to ensure that all external devices have been con-
nected properly.
Check to ensure that you have selected the correct AV
source.
There is no sound.
Ensure that the volume has not been set to the minimum
level.
Ensure the mute setting is not active. Do this by pressing
the button with the crossed out loudspeaker symbol on
the top left of the remote control.
Check whether headphones are connected.
If you have connected a satellite receiver or DVD player to
the television via a SCART cable, check whether the cable
has been connected to the SCART socket properly.
There is no picture
and no sound. I
can hear noise,
though.
The reception might be poor. Check if the antenna is con-
nected properly.
The picture is not
clear.
The reception might be poor.
Check if the antenna is connected properly.
The picture is too
bright or too dark. Check the contrast and brightness settings.
The picture is not
sharp.
The reception might be poor.
Check if the antenna is connected properly.
Check the sharpness and noise reduction settings in the
PICTURE menu.
There is a double/
triple picture.
Check if the antenna is aligned properly.
Waves might be reflected off buildings or hills.
The picture is pix-
elated.
There might be interference from cars, trains, power lines,
neon lights, etc.
There might be interference between the antenna and
power cables. Position the cables further apart.
70


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