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TROUBLESHOOTING
If the TV seems to have a problem, first try the following list of
possible problems and solutions before contacting a service center.
If none of these troubleshooting tips apply, do not attempt
to repair the product yourself. Call your nearest service
center.
FAQ
The following symptoms may happen even if the TV has no
problem. First try the following list of possible problems and
solutions before contacting a service center.
Symptom Possible Problem Possible Solution
No picture on the
screen, and the
power LED does not
turn on.
Power connection
problem.
Check the power cable
connectivity to the power
connector. Press the
power switch again.
The TV is turned on,
but there is no
picture on the
screen.
The brightness is
adjusted too low.
The fluorescent tube
is out of order.
Adjust the brightness
and the contrast so that
a picture is displayed
brightly.
The florescent tube of a
LCD TV has a lifetime of
about 50,000 hours. To
replace the fluorescent
tube, contact a service
center.
An afterimage is
generated when
continuously
watching a still
image.
This is caused by an inherent property of LCD
panels. Depending on the number of valid pixels,
there may be black or bright pixels. These will be
less than 0.005% of the sum of all pixels. This is
not a device problem.
No picture on the
screen. No audio.
Discordance between
the external device
jack and the input
switch button
location.
Adjust the input switch
location.
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