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DO YOU REQUIRE ADDITIONAL SUPPORT?
If the suggestions in the above section have not solved your problem, please contact the
hotline. We will try and help you over the telephone. However, before you contact your
Technology Center, please keep the following information available:
- What additional peripheral devices are you using?
- What messages are appearing on the screen?
- During which operational step did the problem arise?
- How does your computer configuration look, if you have connected a PC to the device?
- What software were you using when the error occurred, if you have connected a PC to the
device?
- What steps have you already taken to solve the problem?
- Give us your Customer Number, if you have already received one.
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