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Medion MD 20125 - Akoya E54009 Manual

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2. Scope
Subject to any exclusions set out within this warranty, where there is a defect in your MEDION product
covered by this warranty, MEDION will repair or replace the MEDION product. The decision whether to
repair or replace the product will be made solely at the discretion of MEDION. MEDION may, in its own
discretion, replace the product returned for repair under warranty with a replacement product that is either
identical or, in the event that such product(s) are no longer available, a product of equal or superior
specification and quality.
No warranty is given for batteries or rechargeable batteries or for consumable materials subject to wear and
tear, i.e. for parts which have to be replaced periodically during the normal use of the product, such as
video-projector lamp.
Non critical failures that fall within industry specified tolerances e.g. noise, LCD pixels are not covered by
this warranty. Please consult the appropriate section in your user or instruction manual for this product for
exact specifications and tolerances.
To the extent which is permitted under law, MEDION will accept no liability for burnt-in images on plasma or
LCD products as a result of normal wear and tear during the operation of the product. Please refer to your
user or instruction manual for this product for detailed operating instructions for your plasma or LCD product.
The warranty does not cover errors relating to the playback of data media in an incompatible format or
created with unsuitable software.
If it is found during repair or assessment that the defect concerned is not covered under warranty, MEDION
reserves the right to invoice you for all reasonable costs incurred by MEDION. These costs will be in relation
to the return of the product, including reasonable administration costs, plus reasonable costs for materials
used and labour provided when repairing or replacing the product. This is subject to MEDION providing you
with an estimate for carrying out such work prior to costs being incurred and that you have accepted the
estimate.
You are entitled to seek independent advice or consultation relating to your product or any of MEDION’s
findings. MEDION will not be liable for any costs incurred to you when doing so.
3. Exclusion from warranty
To the extent permitted by law, this warranty shall be void in the event that defects or loss caused by:
a. failure and damage resulting from the operation of the product in an environment other than that
recommended in the accompanying user or instruction manual (e.g. in direct sunlight or in a damp
room);
b. accidental damage;
c. use other than in accordance with the accompanying user or instruction manual;
d. modifications, conversions, expansions, maintenance and/or repairs made to the MEDION product
by unauthorised repairers or use of unauthorised third party parts;
e. negligence;
f. virus attack or software errors; or
g. improper transportation or packaging during return of the product.
This warranty will also be considered void if labels or serial numbers of the product or of a component of the
product are modified or made illegible.
To the extent permitted by law, MEDION shall; only be responsible for losses which are a reasonably
foreseeable consequence of the relevant defect in the product; MEDION will not be responsible for any
costs incurred in relation to software configuration; economic loss; loss of opportunity; loss of income; or loss
of data or software arising out of its repair or replacement of a MEDION product under this warranty.
4. Service Hotline
Before returning the product to MEDION you must contact us using the service hotline or via the internet
(www.MEDION.co.uk). You will receive further instructions for making your claim under warranty when you
call.
The service hotline is available on 362 days in the year, including Sundays and bank holidays but excluding
Christmas day, New Years Day and Easter day. The service hotline is subject to [national rate] telephone call
charges. These charges are subject to change. The price of your call will be stated at the beginning of the
call.
English
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