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4.1. Heeft u nog verdere ondersteuning nodig?
Neem voor verdere ondersteuning contact met ons op, wanneer de suggesties in de voorgaande
paragrafen uw probleem niet opgelost hebben. Gelieve de volgende informatie bij de hand te hou-
den:
Welke externe apparaten zijn aangesloten?
Welke meldingen verschijnen op het beeldscherm?
Tijdens welke bedieningsstap is het probleem opgetreden?
A ls er een PC op het apparaat is aangesloten:
Hoe ziet uw systeemconfiguratie eruit?
Welke software gebruikte u toen het probleem zich voordeed?
Welke stappen heeft u reeds ondernomen om het probleem op te lossen?
Geef ons uw klantnummer door wanneer u dit al heeft ontvangen.
5. Service-informatie
Wanneer uw apparaat niet zoals gewenst of verwacht functioneert, neem dan contact op met onze
klantenservice. U heeft verschillende mogelijkheden, om met ons contact op te nemen:
In onze Service Community vindt u andere gebruikers en onze medewerkers en daar kunt u uw
ervaringen uitwisselen en uw kennis delen.
U vindt onze Service Community onder http://community.medion.com.
U kunt natuurlijk ook ons contactformulier gebruiken onder
www.medion.com/contact.
En bovendien staat ons serviceteam ook via de hotline of per post ter beschikking.
Nederland
Openingstijden Service Hotline
Ma - vr: 07:00 - 23:00
Za / zo: 10:00 - 18:00
0900 - 2352534
Serviceadres
MEDION B.V.
John F.Kennedylaan 16a
5981 XC Panningen
Nederland
België
Openingstijden Service Hotline
Ma - vr: 09:00 - 19:00
02 - 200 61 98
Serviceadres
MEDION B.V.
John F.Kennedylaan 16a
5981 XC Panningen
Nederland
Luxemburg
Openingstijden Service Hotline
Ma - vr: 09:00 - 19:00
34 - 20 808 664
Serviceadres
MEDION B.V.
John F.Kennedylaan 16a
5981 XC Panningen
Nederland
75


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