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plošni garancijski pogoji
18.1. Splošno
Garancija dana za kupljeno napravo je veljavna 36 mesecev
in začne veljati na dan nakupa izdelka.
Predstavlja obveznost dajalca garancije (proizvajalca ali pro-
dajalca) do potrošnika, s katero se ta zavezuje potrošniku
brezplačno popraviti ali zamenjati napravo, vrniti kupnino ali
zagotovi drugo sredstvo, kadar naprava ne deluje brezhibno
ali nima lastnosti, navedenih v garancijskem listu.
Pogoj za uveljavljanje garancije za brezhibno delovanje je
predložitev pravilno izpolnjene garancijske izjave, iz kate-
re je razviden datum nakupa blaga, prodajalec, pooblašče-
ni servis, obseg garancije in trajanje garancijske dobe. V pri-
meru, če kateri izmed podatkov manjka, ga je kupec dolžan
izkazati z originalnim računom za kupljeno blago. V naspro-
tnem primeru ima dajalec garancije pravico odkloniti garan-
cijski zahtevek kupca.
Če kupec napravo, za katero uveljavlja garancijski zahtevek,
k prodajalcu ali proizvajalcu pošilja po pošti mora poskrbe-
ti, da je ta ustrezno pakirana. Stroški pošiljanja in odgovor-
nost za varno pošiljanje naprave sta v sferi potrošnika. Za
naknadno vgrajene materiale, ki niso del prvotnega obsega
naprave (niso bili del naprave ob nakupu), dajalec garancije
ne jamči. Kupec je dolžan prodajalcu ali proizvajalcu ob uve-
ljavljanju garancijskega zahtevka poleg naprave, predložite
tudi čim bolj podroben opis težave.
Kupec se lahko za pomoč pri uveljavljanje zahtevkov z naslo-
va garancije za brezhibno delovanje obrne na službo za po-
moč strankam proizvajalca ali prodajalca, kjer prejme infor-
macije o potrebnih postopkih za uveljavljanje garancije za
brezhibno delovanje.
43487 ML Esprinet RC Content 5006 2413.indb 24743487 ML Esprinet RC Content 5006 2413.indb 247 29.04.2019 15:06:3929.04.2019 15:06:39
246


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